IT Equipment Coordinator, Ops Tech Solutions (OTS), Fulfillment Center - VAR

Description

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.

Amazon, one of the top 100 companies in the United States, has an immediate opening for a IT Equipment Coordinator in our Fulfillment Center (FC). FCs throughout the U.S. handle millions of items from tens of thousands of vendors and ship them across the globe each day. The successful IT Equipment Coordinator will be responsible for providing assistance to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to work hard, have fun, and join us in making worldwide history.

Key job responsibilities

Responsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. IT Equipment Coordinators are also responsible for the RMA and repair process for all devices under warranty. The IT Equipment Coordinator is a member of the larger IT team within the FC and will specifically support the Junior and Senior Technicians in daily projects and activities as directed. This position reports directly to the IT manager for the fulfillment center.

Basic Qualifications

• Experience with computer hardware troubleshooting and repair

• High school diploma or equivalent

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

• Experience managing inventory in warehousing, retail or distribution setting

• Experience working with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint

• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach

• Knowledge of IT system hardware and network concepts

• Authorization to work in the U.S. without sponsorship

Preferred Qualifications

• Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals

• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service

• Experience in managing multiple, competing priorities simultaneously

• Experience prioritizing competing demands, scoping large efforts, and negotiating timelines

• Experience with written and verbal communication and presentation

• Highly self-motivated and customer-centric

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at   https://hiring.amazon.com/why-amazon/benefits .

USA, TN, Louisville - 20.00 - 22.00 USD hourly