
Senior Engagement Manager Sana Learn
NEW YORK, NY · HybridJobSeen 5 days agoSeen in employer's feed 5 days ago
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Job overview
The Senior Engagement Manager will join Workday’s Sana Impact team, partnering closely with companies to solve problems, design solutions, and implement Sana. The team measures its work through customer impact and adoption, adapting solutions to each organization’s needs. This role is based in Workday’s Soho office and requires at least three days per week in the office.
Skills & qualifications
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Full job description
Your work days are brighter here.Were obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, youll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. Were in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, youll do meaningful work with Workmates whove got your back. In return, well give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, youve found a match in Workday, and we hope to be a match for you too.About the TeamSana is an AI lab building superintelligence for work. We believe organizations can accomplish their missions faster when humans can effortlessly access knowledge, automate repetitive work, and learn anything with the help of agentic AI. As part of Workday, we are committed to building AI that augments humans. If thats a mission that excites you, youre in the right place.About the RoleWe believe that everything starts with learning. And that by changing the way the world learns, we can change the world for the better. If thats a mission that excites you, youll be in great company as part of the Sana team in Workday.Our Impact team is known for its adaptability, entrepreneurial spirit, and relentless pursuit of excellence, embodying our core belief that learning is the foundation of all meaningful change.In the Impact team, we work very closely with the companies who choose Sana. Together we problem solve, design solutions and implement them to drive change. Ultimately we measure ourselves through the impact we achieve through rolling out and adopting Sana. Our challenges are to continually learn and adapt to meet the unique needs of each company and team, and implement the creative solutions that make us proud of what we have achieved. While doing so we define what the future Sana's customer success, solution engineering and deployments teams will look like. By scaling this team, we create a significant impact on how people learn, across every industry, and across the globe.THIS ROLE IS BASED OUT OF THE WORKDAY OFFICE in SOHO - MINIMUM of 3 DAYS A WEEK IN OFFICEAbout YouBasic Qualifications:o At least 5 years of progressively responsible experience in Enterprise software implementation, management consulting, or customer success / professional services roles.o Direct experience leading complex implementation projects in medium or large enterprises, with responsibility for scope, timeline, budget, stakeholder management, and outcomesOther Qualifications:You will thrive in this role if you:o Are naturally curious, always seeking to learn, and view every challenge as a growth opportunity.o Have strong project and program management skills, with a solid track record leading complex implementations in a Professional Services or Customer Success environment.o Are comfortable engaging with Clevel and senior stakeholders, with excellent communication and presentation skills.o Possess grit and determination, allowing you to weather setbacks and persist towards ambitious goals.o Are driven by excellence and high standards in planning, execution, and stakeholder management.o Embody humbleness and a collaborative mindset, always ready to learn from others and cocreate solutions.o Are deeply committed to our mission of
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