Pharmacy Support Center Representative
Part-timeRemote · USPart-time$19.5–20/hrSeen todaySeen in employer's feed today
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Job overview
The Pharmacy Support Center Representative handles customer calls, provides accurate information, and coordinates with store pharmacies to verify customer and order details. The position is part-time and based in Rochester, with up to six weeks of training at the corporate office before becoming fully work from home. Shifts include evenings and weekends. Candidates need to work in a fast-paced environment and have strong technical and computer skills.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Schedule: Part time
Availability: Morning, Afternoon, Evening (Includes Weekends).
Age Requirement: 18 years or older
Location: Rochester, NY
Address: 1500 Brooks Ave
Pay: $19.50 - $20 / hour
Job Posting: 11/10/2026
Job Posting End: 12/09/2026
Job ID: R0303348
Note : This position is based in Rochester, NY and requires up to 6 weeks of training at our corporate office during the availability hours listed below. Upon completion of training, this position is fully work from home.
Availability : This is a part-time position that includes evening and weekend shifts. Shift times will vary between the hours of 8:30am-9pm Monday through Friday, 8:30am-6pm Saturday, and 830am-5pm Sunday.
What Will I Do?
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Answer a high volume of incoming calls and assist customers by providing accurate information and answering questions
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Communicate with store pharmacies to gather, verify, and provide customer and order information
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Contribute to team performance by achieving call and productivity goals
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Balance competing responsibilities and maintain productivity in a fast-paced environment
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Follow all company policies and comply with HIPAA, state, and federal regulations when handling customer information
Required Qualifications:
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Ability to work in a fast-paced environment
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Strong technical and computer skills, including the ability to learn new applications quickly
Preferred Qualifications:
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1 or more years of pharmacy technician experience
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Experience working in a call center environment
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Experience handling medical or insurance-related inquiries
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Proficiency with EnterpriseRx
At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
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Paid time off (PTO) to help you balance your personal and work life
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Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
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Health care benefits that provide a high level of coverage at a low cost to you
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Retirement plan with a 401(k) match
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A generous scholarship program to help employees meet their educational goals
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LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
-
Paid time off (PTO) to help you balance your personal and work life
-
Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
-
Health care benefits that provide a high level of coverage at a low cost to you
-
Retirement plan with a 401(k) match
-
A generous scholarship program to help employees meet their educational goals
-
LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
Wegmans is an Equal Opportunity Employer. We recruit, hire, train, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
From FORTUNE Magazine. © 2022 Fortune Media IP Limited. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For® are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and FORTUNE Media IP Limited are not affiliated with, and do not endorse the products or services of Wegmans Food Markets, Inc.
Wegmans is committed to ensuring all applicants can successfully submit an application for consideration. If you have a disability under the ADA or similar law; and you wish to discuss potential accommodations to complete your application for employment, please call (585) 429-3737 and someone would be happy to assist you.
How this job compares
Set against the 792 open Pharmacy Support jobs on Olive Jobs, counted November 12, 2026.
- Pay
- This posting$19.5–20/hr
- New York median$19–29/hr48 hourly ranges
- US median$17–25/hr719 hourly ranges
This range's midpoint, $19.75/hr, is 18% below the New York median midpoint ($24/hr) — in the lowest quarter of Pharmacy Support hourly ranges in New York.
- Openings
- Olive Jobs lists 50 open Pharmacy Support jobs in New York and 792 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- CVS Health46 open
- Insight Global2 open
- Experience
- Pharmacy Support postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 3 years (24 postings).
- Education
- 2 of the 792 open Pharmacy Support jobs (under 1%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 12, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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