Customer Experience Analyst.
Cherry Hill, NJFull-time$98K/yrSeen todaySeen in employer's feed today
Most applications go out cold — see where you stand first. No sign-up to start.
You apply on the employer's site, with no Olive account needed.
Watch jobs like this. New roles like this one near Cherry Hill, NJ, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Requirements
Credentials this posting asks for.
Job overview
The Customer Experience Analyst develops Power BI reports and dashboards using multiple data sources, transformation pipelines, and data models for sales analytics and business reporting. The role supports datasets in Power BI Service and CRM, customer and opportunity reporting, design research, and analytics for Advanced Manufacturing Sales. It also includes report maintenance, ad-hoc sales analysis, and basic Power BI training.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
1 year
Minimum Education Required
Masters Degree in User Experience Design, Data Science, Business Analytics, or related field
Expected Start Date
10/29/2026
Compensation
$98,134.00 / Yearly
Hours Per Week
40
Number Of Positions
1
Job Description
Customer Experience Analyst. Edmund Optics, Cherry Hill, NJ. Develop and maintain Power BI reports and dashboards by connecting to multiple data sources, building data transformation pipelines, and creating data models to support sales analytics and business reporting. Collaborate with developers and analysts to maintain datasets within the Power BI Service and CRM platform and support overall analytics strategy for Advanced Manufacturing Sales. Work closely with Power Bl Developers and other analysts to build and maintain datasets in the Power Bl service and CRM Platform and contribute to overall analytics strategy specific to Advanced Manufacturing Sales.
-
Creates new professional reports in Power BI that provide insight on interactions between Edmund Optics and its customers using data from ERP and CRM systems to track KPIs
-
Create new professional reports in CRM systems for opportunity pipeline evaluation and customer profile awareness for proactive and reactive engagement by our sales team members
-
Completes checks and tests on all work to ensure data provided is as accurate as possible.
-
Maintains existing reports and data models, adding new functionality and fixing bugs.
-
Conduct design research to gain end-user insights from global sales team members by using design thinking methodologies
-
Ideate and brainstorm UI design layouts to tell a compelling story around customers and products
-
Connects to a variety of different data sources and builds transformation pipelines in Power Query.
-
Provides basic training and walkthroughs on Power BI to help promote the usage of the platform throughout the organization.
-
Works with other analysts from around the company to gather requirements and develop new report ideas.
-
Able to carry out ad-hoc analysis to answer urgent questions when necessary as it relates to sales performance
-
Keep up to date with the latest developments and techniques in Power BI and business analytics.
Position requires a Master’s Degree (or foreign equivalent) in User Experience Design, Data Science, Business Analytics, or related field, and one year of professional experience developing high quality Power BI reports for business users and developing Power Apps. Send resumes to Tricia DeSipio, Edmund Optics, 101 East Gloucester Pike, Barrington, NJ 08007. No headhunters.
Place of Work
On-site
Requisition ID
PERM@AK
Job Type
Full Time
Application Instructions
Send resumes to Tricia DeSipio, Edmund Optics, 101 East Gloucester Pike, Barrington, NJ 08007. No headhunters.
How this job compares
Set against the 570 open Business Intelligence Analyst jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$98K/yr
- US median$85–129K/yr330 salary ranges
This rate, $98K, is 7% below the US median midpoint ($105K) — in the middle half of Business Intelligence Analyst salary ranges across the US.
- Openings
- Olive Jobs lists 18 open Business Intelligence Analyst jobs in New Jersey and 570 across the US. 10% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- EY32 open
- Highmark Health28 open
- Capital One21 open
- Experience
- This posting asks for at least 1 year of experience — less than three in four Business Intelligence Analyst postings that state a minimum ask for (median 3 years, across 475 postings).
- Education
- This posting asks for a master's degree; 14 of the 570 open Business Intelligence Analyst jobs (2%) ask for a master's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
Prepare for this role
You've read the whole posting — now see how you match it.
