Mission Services - Digital Skills Instructor
Goodwill of Greater Cleveland and East Central Ohi
Canton, OHFull-time$19.5/hrSeen todaySeen in employer's feed today
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Digital Skills Instructor delivers digital literacy workshops for Goodwill employees and community members across a ten-county territory. The role supports participants’ continued learning through instruction and individual assistance, and may be based at an office in Canton or Middleburg Heights. The position requires travel within the territory and includes creating instructional materials, assessing skills, tracking participant data, and operating a mobile learning lab.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
408 9th Street Southwest, Canton, OH, United States | Mission Services | Hourly | 19.50 per hour | Full Time
| Paid Time Off, Paid Holidays, Medical, Dental and Vision Benefits, Short-Term Disability, Long Term Disability, Term Life Insurance, Retirement with Company Match, Employee Discount, Daily Pay
Digital Skills Instructor: Goodwill Industries of Greater Cleveland & East Central Ohio
Location: OH | Pay: $19.50 | Type: Hourly, Full-time
About the jobJoin us in making a meaningful impact! Help people build digital skills. As a Digital Skills Instructor, you'll run engaging digital literacy workshops for Goodwill employees and community members. You'll also support participants so they can keep learning and moving forward. This position will require travel within the 10-county territory that we serve. Your home location could be either Canton, OH or Middleburg Heights, OH at one of our offices.
Responsibilities
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Create curriculums and learning objectives on a wide range of digital skills
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Run workshops and trainings across Goodwill's ten-county territory
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Write clear, user-friendly instructional materials
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Adapt your teaching to learners of different skill levels and needs, and help participants one-on-one
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Complete skill assessments
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Collect, analyze, and track participant data
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Do outreach to explain available services
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Operate and oversee the Mobile Tech Learning Lab (MTLL)
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Attend required meetings and trainings
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Follow all safety and confidentiality policies
Qualifications
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Experience teaching, coaching, or training in digital skills
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Skilled in Microsoft 365 (Word, Excel, Outlook, PowerPoint, SharePoint, OneDrive) and smartphones
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Able to learn Goodwill's retail technologies, learning management platform, and client case management system
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Experience working with people from diverse backgrounds, people with disabilities, or people with other barriers preferred
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Clear communication with participants, colleagues, and community partners, and the ability to earn people's trust
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Able to document program activities in written reports and other media
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Organized, detail-oriented, and able to work both independently and on a team
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Bachelor's degree in education, computer science, information science, or a related field preferred. Alternatively, three years of experience teaching digital skills and a high school diploma or equivalent.
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First Aid and CPR certification required
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Valid driver's license with five or fewer points, and auto insurance
Benefits
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Bonus incentive plan
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Daily Pay
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Generous paid time off
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Retirement planning with company match
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Employee Assistance Program
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Employee discount
Employees who work full-time are also eligible for:
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Medical, dental, & vision benefits at a fraction of the premium cost
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Short-term and long-term disability insurance at no cost
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Life insurance at no cost
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Paid holidays
To apply: Visit our website (getagoodwilljob.com (https://goodwillgoodskills.applicantpro.com/pages/jobsbylocationandcategory/) ) to apply!
Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Background check required.
How this job compares
Set against the 4,351 open Instructor jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$19.5/hr
- US median$26–34/hr1,117 hourly ranges
This rate, $19.50/hr, is 36% below the US median midpoint ($31/hr) — in the lowest quarter of Instructor hourly ranges across the US.
- Openings
- Olive Jobs lists 147 open Instructor jobs in Ohio and 4,351 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Ohio
- Ohio University46 open
- MIAMI UNIVERSITY13 open
- Youngstown State University10 open
- Experience
- Instructor postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 2 to 5 years (1,575 postings).
- Education
- 1,932 of the 4,351 open Instructor jobs (44%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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