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Senior Computer Operations Specialist

UNIVERSITY OF TEXAS AT AUSTIN

Austin, TXJobSeen 5 days agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Austin, TX
Work Authorization
Not specified

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Job overview

The Senior Computer Operations Specialist monitors computer system consoles, analyzes and escalates reported issues, and coordinates their resolution. The role also supports data center operations through access control, basic technical assistance, equipment handling, site checks, and media destruction. Additional work includes meeting service-level agreements, maintaining an acceptable driver rating for university vehicle use, and completing administrative tasks and assigned duties.

Skills & qualifications

RequiredNice to have

Skills

Computer OperationsIssue EscalationTier 1 Technical SupportHard Drive ReplacementCrash Cart ConnectionsSystem Power CyclingData Center OperationsMedia Destruction

Full job description

  1. Monitor and control the operation of computer system consoles?2. Analyze and escalate reported issues coordinating resolution3. Perform data halls tasks, upon request:Securing access to the UDC Austin data centersTier 1 technical assistance for customers (hard drive swaps, crash cart connections, power cycle systems)Escort UT personnel and vendors in data hallsData Center site checks4. Receive and ship parts equipment and provide media destruction services for UDC customers. Data Center surplus is also removed and delivered on an as-needed basis5. Administrative tasks and adherence Respond to and fulfill job tasks within established Service Level AgreementsMaintain acceptable driver rating as established in Policy UTS157 in order to drive on- and off-campus utilizing University-owned vehicles.Email, project work, meetings and trainingStrict adherence to attendance and punctuality for assigned shift6. Perform other related functions as assigned. ?

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