Supplier Performance and Relationship Management Specialist

Supplier Performance and Relationship Management SpecialistThe Opportunity: In this role, you’ll support Booz Allen’s enterprise Supplier Performance Management (SPM) and Supplier Relationship Management (SRM) frameworks by executing structured supplier performance evaluations, coordinating governance activities, strengthening supplier relationships, and improving visibility into supplier health, risk, and delivery outcomes. You’ll work closely with procurement managers, program managers (PMs), category teams, and other stakeholders to ensure supplier accountability and continuous improvement across the supply base.

We need a specialist like you to support SPM operational cycles by identifying supplier populations aligned to segmentation criteria and contract lifecycle triggers. You’ll deploy supplier scorecards in Ivalua and upon completion, you’ll analyze performance results which will be reported in monthly roll‑ups and leadership reviews. Based on identified performance trends and risks, you’ll collaborate with internal stakeholders to draft, distribute, and track Letters of Concern (LOCs) and Corrective Action Plans (CAPs) as part of the supplier remediation process. Your work will promote transparency, defensibility, and traceability throughout supplier performance monitoring and follow-up actions.

You’ll also support the management of strategic and business-critical supplier relationships. You’ll use supplier performance data and stakeholder insights to coordinate and facilitate governance activities, including quarterly business reviews, performance discussions, and risk escalations. Your efforts contribute to an integrated supplier management operating model, linking SPM, SRM, segmentation, and risk management to strengthen supplier accountability, enable strategic supplier engagement, improve reliability, and support long‑term value creation for Booz Allen. Due to the nature of work performed within this facility, U.S. citizenship is required.

What You’ll Work On:

• Support day‑to‑day relationship management activities for strategic and business-critical suppliers, helping maintain structured governance and performance oversight.
• Coordinate governance cadences, including monthly operational reviews, Quarterly Business Reviews (QBRs), and annual strategic business reviews.
• Prepare governance meeting materials, track action items, document supplier performance outcomes, and escalate risks to procurement managers or SRM leads as needed.
• Monitor KPIs, SLAs, and relationship management indicators to assess supplier collaboration, responsiveness, and strategic alignment.
• Support supplier segmentation updates by gathering data on spend, risk, criticality, and performance trends.
• Contribute to maintaining governance cadence discipline and ensuring supplier engagement aligns with segmentation guidance.
• Identify supplier populations for recurring scorecard cycles using segmentation criteria.
• Deploy supplier scorecards in Ivalua and ensure PMs and buyers receive correct evaluations.
• Follow-up with PMs and buyers on incomplete or overdue scorecards.
• Reassign evaluations when routing issues or responsibility changes occur.
• Troubleshoot scorecard routing, assignment, and reviewer workflow issues across PM or GSC stakeholders.
• Track supplier performance results across scorecard cycles, monitoring trends and identifying emerging quality, delivery, cost, or communication issues.
• Support reporting by compiling supplier performance metrics, completion data, risk indicators, and scorecard insights for dashboards and leadership reviews.
• Highlight supplier performance issues requiring remediation, and support the development of LOCs or CAPs.
• Maintain structured, defensible documentation of supplier performance activities, including evidence used for evaluations, escalations, and governance.

Join us. The world can’t wait.

You Have:

• Experience in customer service, analytics, supply chain, compliance, procurement, vendor management, or logistics
• Ability to analyze KPIs, interpret supplier performance data, or synthesize findings for stakeholders
• Ability to manage supplier relationships in multi‑stakeholder environments
• HS diploma or GED

Nice If You Have:

• Experience with supply chain technology platforms such as Ivalua and Power BI
• Experience facilitating supplier business reviews or relationship management sessions
• Knowledge of supplier segmentation models and governance frameworks
• Possession of strong verbal and written communication skills

Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $53,000.00 to $108,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
• Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.