Brokerage Services Registered Analyst

JOB REQUIREMENTS: Job Description The Investment Client Services Analyst (Series 7/63) is a licensed, client-facing role responsible for supporting clients and registered financial representatives with investment account questions, performance inquiries, and securities transactions. Success in this role requires strong investment product knowledge, the ability to de-escalate complex situations, and ownership of issues through resolution. The analyst also contributes to continuous improvement efforts, embraces new technology, and educates clients and field partners on digital/self-service capabilities-helping strengthen relationships and support client retention. Primary Duties & Responsibilities: Provide consultative service to clients and advisors on a variety of investment concepts Act as a point of expertise on multiple areas: mutual fund trading, brokerage account servicing, cost basis, and tax reporting Participate in opportunities to apply industry knowledge while gaining exposure to complex problems and building upon critical thinking skills Collaborate regularly with department leads and NM Wealth business partners to drive product enhancements Work in a dynamic setting to continuously learn new concepts and help others navigate change in the industry Serve as a primary point of contact for NM Investment home office assigned clients, addressing inquiries regarding investment accounts and products. Analyze, input, and review investment transactions, including trade executions, transfers, and account maintenance, while ensuring accuracy and compliance. Stay up-to-date on industry trends, investment products, and regulatory requirements to provide knowledgeable support to clients and internal stakeholders. Qualifications FINRA Series 6 or 7 and 63-equivalent licenses (65 or 66) Associates degree in business or related field or equivalent combination of education and experience Minimum of 3 years related financial services experience with advanced customer service, written, and verbal communication skills An intermediate understanding of tax implications related to investments A strong desire to continuously learn and improve Strong problem-solving and scenario-evaluation skills with an ability to provide solution Skills You Have Customer Support (NM): Captures customer information for inquiry and analysis in an organized, clear, and consistent manner; uses customer intelligence to solve problems, support informed decisions, communicate with customers and the field, and resolve complaints efficiently. Root Cause Analysis & Decision Quality (NM): Applies problem-solving methods to identify the fundamental causes of issues and makes timely, data-driven decisions by evaluating success factors, customer risks, business requirements, and value. Analytical Thinking (NM): Organizes and compares information to identify complex... For full info follow application link. EEO/AA Employer/Vets/Disability ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/96F1D8D0B2EF4A01 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.