Customer Support Specialist
Remote · USJobSeen todaySeen in employer's feed today
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Job overview
A client in Reading, Pennsylvania is seeking a remote Customer Support Specialist to handle inbound customer inquiries and break/fix calls. The specialist will assist with administrative tasks and technical issues involving Connected Fleet digital tools, supporting customers ranging from drivers to fleet managers and executives. The role offers an opportunity to join a growing team and potentially develop into product specialist, customer success, or marketing roles.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
A client in Reading, PA is looking to hire a remote, Customer Support Specialist to join their growing team. This assignment will help act as the front line for general customer inquiries and issues. They will handle the bulk of the reactive/inbound "break/fix" calls. They will assist customers will administrative tasks and help with technical issues related to Connected Fleet digital tools. For example: Password resets, Adding New Users, Troubleshooting, General How-To questions. Our customers range from small to very large. We interface with Fleet Manager, Executives, and drivers. So our front line support team will need to be smart and flexible enough to support many different types of customers. In a typical day, you may go from helping a driver figure out how to connect to a device on a truck, to helping a Fleet Manager reset his password. We are looking for an enthusiastic, curious professional with a passion for technology, problem solving, and having meaningful interactions with our customers. The assignment is a unique chance to get in on the ground floor of a fast-growing team, with opportunities to grow into future roles such as: product specialist, customer success, marketing, and more. Our current team brings in a diverse set of technical interests and experiences, from: photography, to home automation, building gaming PC, Audio Engineering, and even Vehicle Maintenance. We're looking for technically minded individuals help our fast-growing team, where you can have a big impact on the success of the product and the company.
Skills and Requirements
-tech savvy / interested in technology -2-3 years of experience in customer servic
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
How this job compares
Set against the 4,159 open Technical Support jobs on Olive Jobs, counted November 10, 2026.
- Pay
- This postingNot listed
- Pennsylvania median$64–108K/yr33 salary ranges
- Pennsylvania median$21–35/hr29 hourly ranges
- Openings
- Olive Jobs lists 124 open Technical Support jobs in Pennsylvania and 4,159 across the US. 7% of them nationwide are listed as remote or flexible.
- Experience
- This posting asks for at least 2 years of experience; Technical Support postings that state a minimum ask for 3 years at the median (2,593 postings).
- Education
- 336 of the 4,159 open Technical Support jobs (8%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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