SOC Analyst

Req ID: 397369

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a SOC Analyst to join our team in Springfield, Virginia (US-VA), United States (US).

Job Summary:

Join a mission-critical cybersecurity team responsible for protecting our client's enterprise IT environment. In this role, you'll help monitor and analyze security events, identify potential threats, and support incident response efforts across complex federal networks and systems. You'll gain hands-on experience with enterprise security monitoring technologies while contributing directly to the protection of systems supporting national security and homeland security missions. Monitor enterprise network health and availability and provide first-tier network incident triage, ticketing, escalation, and restoration coordination.

Job Duties:

• Monitor enterprise LAN/WAN, routers, switches, firewalls, VPN, circuits, and network platforms through telemetry, dashboards, and alert queues.

• Identify outages, degraded performance, link failures, packet loss, and unusual utilization; perform initial diagnostics against established procedures.

• Open and maintain incident records in ServiceNow or comparable ITSM software, including symptoms, timestamps, impact, troubleshooting, and restoration status.

• Escalate incidents to Tier 2 engineers and coordinate with service providers, circuit vendors, network teams, and other operations groups.

• Conduct shift handoffs, status communications, and recurring health checks for 24x7 operations.

• Apply approved configuration, change, access, and security procedures; avoid unauthorized infrastructure changes.

Basic Qualifications:

• Minimum 5 years of NOC, network monitoring, WAN/LAN operations, or technical incident support experience.

• Active networking or cyber certification such as CompTIA Network+, CompTIA Security+ CE, Cisco CCNA, or Juniper JNCIA (or a credential validated against the assigned 8140 work role).

• Ability to work on-site in Springfield, VA, including rotating shifts, nights, weekends, and federal holidays as needed to support 24x7x365 operations.

• Active Top Secret Security Clearance

Preferred Qualifications:

• Working familiarity with TCP/IP, DNS, DHCP, routing/switching, VPNs, SNMP, traceroute, ping, and network monitoring platforms.

• Exposure to ServiceNow, enterprise connectivity, network device health dashboards, and incident escalation.

NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $87,428 - $131,142. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (http://us.nttdata.com/en/compliance#eeos) . If you'd like more information on your EEO rights under the law, please click here (http://us.nttdata.com/en/compliance#know-your-rights) . For Pay Transparency information, please click here (http://us.nttdata.com/en/compliance#ppnp) .