Retail Collections Associate
Winona, MNFull-timeSeen 2w agoSeen in employer's feed 3 days ago
Most applications go out cold — see where you stand first. No sign-up to start.
Watch jobs like this. New roles like this one near Winona, MN, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
The Retail Collections Associate contacts customers with delinquent consumer, mortgage, or credit card accounts, recommends loan modifications, follows collection policies, files mortgage insurance claims, and updates collections software. The role requires strong communication, problem‑solving, independent judgment, and strict confidentiality while maintaining organized records.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Duties
Duties include contacting customers regarding consumer, mortgage, and credit card accounts that are delinquent, charged off, or experiencing other repayment issues. Will recommend possible loan modifications or other loss mitigation solutions. Follows established collection policies, procedures, and legal requirements. Also involves reporting, filing mortgage insurance claims, and working with collections software for updates and efficiency.
Minimum Education Required
Bachelor's degree preferred or high school diploma combined with relevant comparable work experience required. Prior experience in bank collection practices and procedures preferred. Requires a well-organized individual with good communication skills and ability to make sound, independent judgments. Must enjoy dealing with and serving people and have good problem-solving skills. Customer confidentiality is critical.
Minimum Experience Required
Bachelor's degree preferred or high school diploma combined with relevant comparable work experience required. Prior experience in bank collection practices and procedures preferred. Requires a well-organized individual with good communication skills and ability to make sound, independent judgments. Must enjoy dealing with and serving people and have good problem-solving skills. Customer confidentiality is critical.
Shift
First (Day)
Number of Openings
1
Compensation
$
Postal Code
55987
Job Type
Full Time
Place of Work
On-site
Requisition ID
75783
Job Benefits
Merchants Bank offers competitive wages and benefits for our full-time employees including health, dental, life, disability and vision insurance; flexible spending accounts, 401(k) and ESOP retirement plans; bonus plan; paid time off; tuition reimbursement; and a variety of voluntary supplemental insurance options.
Similar jobs, posted recently
Open roles like this one, listed in the last 30 days.
You've read the whole posting — now see how you match it.