Customer Account Assistant

JOB REQUIREMENTS: Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description The Customer Account Assistant reports to the Customer Service Supervisor, collaborating closely with team members from all departments to ensure customer expectations are met. Attention to detail, a positive demeanor, critical thinking skills and an aptitude for learning new computer systems are essential to being successful in this role. Responsibilities include, but are not limited to: Assist with the data entry of manufacturing instructions in to the systems used for producing the customer finished product. Contact various manufacturing departments to gather production data on customer jobs. Assist the Account Manager in managing multiple component projects through purchasing, manufacturing, final assembly, shipping and invoicing. Communicate with customers and team members on status of projects. Problem identification and solving. Assist other Account Assistants as available. Credit checking of new customers. Customer demand entry from forecasts and purchase orders. Item Master Setup. Bill of Material Setup. Problem solving. Priority setting for internal operations per customer requirements. Preparation of reports Documenting customer specific requirements. May coordinate production of components with other internal plants and/or external vendors as required. Performs other related duties and participates in special projects as assigned. This is a day shift position. Qualifications 1-2 years of relevant administrative/operational support in manufacturing operations or office environment, or demonstrated ability to meet the job requirements through work experience. Proficient in Microsoft Word and Excel. Excellent oral and written communication skills. Additional Information Disclosure Statement: Thenational pay range for this role is $40,700 to 57,700 annually. The payrange may beslightly... For full info follow application link. RR Donnelley is an EEO/AA including Vets and Disabled Employer RR Donnelley is an Equal Opportunity/Affirmative Action employer. The company's policy is to select, place and deal with all its employees without discrimination based on race, religion, color, national origin, sex, gender identity or expression, age, disability, perceived disability, sexual orientation, protected Veteran status, genetic information or on the basis of any other status protected by applicable federal, state or local law. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/0A9C437B5FEA49C3