Special Investigations Unit Deputy Specialist

Job Summary: The Special Investigations Unit Deputy Specialist is responsible for managing specialized tasks related to title service applications, compliance, and investigative support.

Essential Duties:• Manage the processing of new and renewal title service/runner applications.

• Handle phone calls and emails.
• Provide support to Harris County branch offices, title services, runners, dealers, law enforcement, and customers.
• Maintain correspondence, filing, office supplies, and record-keeping.
• Develop and maintain flowcharts, databases, and reports for multiple agencies.
• Process title hearings and distribute mail.

Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email [email protected]

Education:• High School diploma or equivalent from an accredited U.S. institution

Experience:• Two (2) years of customer service experience, including data entry in an office environment.

Knowledge, Skills, and Abilities:• Personal Computer (PC) experience, with proficiency in Microsoft Excel, Word, PowerPoint, and Access and data analysis software

• Willingly share information and expertise with others
• Work with others to achieve a common goal (Teamwork)
• Adjust to changing workplace demands (Adaptability)
• Effectively demonstrate skill and ability to perform the specific job duties and tasks as defined by job description
• Must be dependable, able to meet deadlines and produce high-quality work (Workload Productivity)
• Ability to write clear and professional correspondence

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.Education/Experience:• College degree.

• Auto Division experience with successful completion of formal training
• Experience with other law enforcement agency databases that are applicable to the position
• Knowledge of Texas DMV rules, policies, and regulations
• Knowledge of Title Manual and Registration Manual guidelines, policies and procedures

Work Environment:• Work is performed primarily in an office setting subject to frequent interruptions with extensive work at a computer workstation and site visits to various Tax Offices, Harris County and community facilities, both outdoors and indoors.

• Flexibility to work evening and weekend hours and occasional overnight travel to conferences and training sessions required.
• Must be able to work extended hours during elections or as needed.
• May require travel for training seminars and/or conferences.
• A high volume of work and deadlines may create occasional pressure and stress.

Physical Demands:• This role is a standard office role that requires remaining stationary for long periods of time. At times, boxes or equipment must be transported weighing up to 30 lbs.

Employment is contingent upon passing a background check.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.