Clinic Director

Job Description

The Clinic Director is responsible for overseeing the daily operations, clinical excellence, team leadership, and financial performance of an outpatient therapy clinic. This role combines patient care responsibilities with operational management, ensuring exceptional patient outcomes, employee engagement, and clinic growth. The Clinic Director serves as a leader, mentor, and strategic partner, fostering a positive culture while maintaining compliance with regulatory and organizational standards.

Key Responsibilities:

Manage day-to-day clinic operations, staffing, scheduling, and performance. Maintain an active patient caseload while ensuring high standards of clinical care. Recruit, train, mentor, and develop clinical and administrative team members. Drive clinic productivity, profitability, and achievement of operational goals. Monitor documentation, billing, coding, and compliance practices. Build and maintain relationships with physicians, referral sources, and community partners. Handle patient concerns and ensure an exceptional patient experience. Conduct employee performance reviews, coaching, and career development planning. Develop and execute clinic growth strategies and community outreach initiatives. Ensure compliance with HIPAA, OSHA, state practice acts, and company policies.

Skills and Requirements

Licensed Physical Therapist (PT) or Occupational Therapist (OT). Graduate of an accredited CAPTE or ACOTE therapy program. Current state licensure in good standing. CPR certification. Minimum 3 years of clinical experience as a licensed therapist. Prior leadership experience in a healthcare, rehabilitation, or outpatient clinic setting. Experience managing staff performance, scheduling, and employee development. Strong understanding of outpatient therapy operations and patient care workflows. Knowledge of documentation standards, reimbursement practices, and regulatory compliance. Ability to manage clinic financial metrics, productivity targets, and operational performance. Excellent communication, leadership, and conflict-resolution skills. Proficiency with EMR/electronic documentation systems and Microsoft Office. Previous experience as a Clinic Director, Rehab Director, Lead Therapist, Therapy Manager, or Clinical Supervisor. 5+ years of outpatient orthopedic therapy experience. Multi-site or regional leadership experience. Experience with budgeting, P&L management, and business development initiatives. Established relationships with local physicians, surgeons, athletic programs, or referral networks. Experience leading clinic growth, marketing, or community outreach efforts. Advanced certifications or specialty training (OCS, SCS, CHT, COMT, etc.). Experience managing employee relations, hiring, compensation decisions, and performance improvement plans. Familiarity with value-based care models and quality assurance programs. Bilingual communication skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].