Laboratory Client Support Associate
Part-timeBuffalo, NYPart-timeSeen todaySeen in employer's feed today
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At a glance
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Job overview
The Laboratory Client Support Associate serves as a liaison between the Laboratory Department and customers connected with Catholic Health’s Department of Laboratory Services. The role focuses on providing high-quality customer service. It is part-time with benefits and includes day and evening hours, plus weekend and holiday rotation.
Skills & qualifications
Skills
Qualifications
Full job description
Facility: Sisters of Charity Hospital
Shift: Shift 2
Status: Part Time w/Benefits FTE: 0.800000
Bargaining Unit: ACE Associates
Exempt from Overtime: Exempt: No
Work Schedule: Days and Evenings with Weekend and Holiday Rotation
Hours:
12:00(Noon)- 6:00pm
Summary:
Primary responsibilities are to act as the liaison between the Laboratory Department and any customer having a relationship with the Catholic Health Department of Laboratory Services and providing high quality customer service.
Responsibilities:
EDUCATION
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High School diploma or GED
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Associates degree preferred
EXPERIENCE
- Two (2) years in laboratory setting preferred or customer service field preferred
KNOWLEDGE, SKILL AND ABILITY
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Possess excellent communication skills – written, oral, and interpersonal
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Clear understanding of medical terminology
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Working knowledge of LIS/HIS and PC-based such as MS Word and Excel preferred
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Customer service skills as demonstrated in current or previous job experience, documented training/in-services
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Ability to handle multiple complex issues under pressure without demonstrating any sign of frustration or disorganization
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Have the initiative and ability to demonstrate ultimate concern for the customers, anticipating their needs and going beyond their expected levels of service
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Demonstrated telephone etiquette techniques
WORKING CONDITIONS
ENVIRONMENT
- Normal heat, light space, and safe working environment; typical of most office jobs
How this job compares
Set against the 33,012 open Customer Service jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This postingNot listed
- New York median$52–63K/yr211 salary ranges
- New York median$19–22/hr1,284 hourly ranges
- Openings
- Olive Jobs lists 1,901 open Customer Service jobs in New York and 33,012 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- Home Depot96 open
- Walgreens74 open
- Charter Communications66 open
- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (8,584 postings).
- Education
- This posting asks for a high school diploma; 11,187 of the 33,012 open Customer Service jobs (34%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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