R21156 Clinical Center Associate II

About the Role At Roswell Park Comprehensive Cancer Center, every role contributes to creating a positive experience for patients and families during some of the most important moments of their lives. As a Clinical Center Associate, you will be a key part of the care team, helping keep daily operations running smoothly while providing a warm and welcoming experience for patients, visitors, and staff. The starting annual salary for this position is $47,695 and this can include a full comprehensive benefits package. This role is ideal for someone who enjoys helping others, staying organized, and working in a fast-paced healthcare environment. Your attention to detail and commitment to excellent service will help ensure patients receive the support they need from the moment they arrive. What You'll Do In this role, you'll provide essential administrative and patient support for an inpatient or outpatient care center, including: Greeting and assisting patients, visitors, and families with professionalism and compassionAnswering phones, responding to routine questions, and directing calls appropriatelyCoordinating and maintaining clinic schedules to support efficient patient careRecording and transcribing physician orders accuratelyAssisting with patient check-in and the co-pay collection processMaintaining accurate records and supporting day-to-day clerical activitiesProtecting patient privacy and handling confidential information with careCollaborating with providers and team members to support smooth clinic operationsContributing to a positive, patient-focused environment every day What You'll BringYou may be a great fit for this role if you are: Friendly, compassionate, and customer-focusedOrganized and able to manage multiple prioritiesComfortable working with schedules, phone systems, and administrative tasksDetail-oriented and committed to accuracyA strong communicator who enjoys working with peopleDependable and able to work effectively as part of a teamCommitted to maintaining confidentiality and professionalismInterested in building a career in healthcare and supporting patient experiences Previous administrative, customer service, or healthcare experience is helpful, but most importantly, we're looking for someone who enjoys helping others and takes pride in providing excellent service. Why You'll Love Working Here At Roswell Park, you'll join a nationally recognized cancer center where every employee plays a meaningful role in advancing patient care, research, and innovation. Whether you're interacting directly with patients or supporting operations behind the scenes, your work makes a difference. What makes Roswell Park special: Meaningful work Help create a positive experience for patients and families every day. Supportive culture Work alongside colleagues who value teamwork, compassion, integrity, and respect. [roswellpark.org], [linkedin.com]Opportunities to grow Build new skills and expand your career within a leading healthcare organization. A place where you belong Join a team where employees are heard, respected, and valued. Purpose-driven mission Be part of an organization dedicated to eliminating cancer's grip on humanity through compassionate care, research, and innovation. ## Qualifications:Required Education and Experience 1. Medical Office Assistant Associates degree and the equivalent of two (2) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or2. Associates degree and the equivalent of three (3) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or3. High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of three (3)