
Assistant Director of Family Services
Wakefield, MAFull-time$80K/yrSeen 2 days agoSeen in employer's feed 2 days ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Assistant Director of Family Services supports the Director in operational and programmatic leadership across the Family Support Division. The role oversees program development and staff supervision, monitors performance and service utilization, guides staff supporting families with complex needs, and helps families access services. It also supports outreach, billing review, documentation, grant writing, and reporting. A master’s degree and at least five years of relevant experience are required; LICSW or LMHC is preferred.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
About us!
Here at Communitas, we are dedicated to delivering individualized, family-centered services, programs, and support for people with intellectual and developmental disabilities, throughout their life span and in their communities.
Why work for us?
Recognized and honored as a Top Workplace from 2024-2026 – Communitas is proud to welcome you to a work environment that is dedicated to rewarding and supporting our valued employees for their hard work, passion, creativity, and relentless drive to make a positive impact in our community.
As a Communitas employee, you are the heart, soul, and foundation of our agency, and contribute to a meaningful and lasting impact on the lives of others. This dedication and collaborative spirit that our employees exhibit each day makes our mission to empower people and enrich lives possible. For these efforts, we express our deep appreciation through:
| Competitive Tiered Pay Rates | Low-Cost Benefits | Flexible Schedules | Opportunities for Advancement | Regular Employee Appreciation Events | Tuition Reimbursement | Supportive Coworkers | Compassion-centric Environment |
The role!
Position: Assistant Director of Family Services
Location: Wakefield, MA
Pay rate: $80,000 exempt annual salary
Hours: Full-time, 40 hours per week
Benefits of Working for us!
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Tiered pay increases based on years of service, pending performance evaluations
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4 weeks’ vacation, 1 week sick time, and 12 holidays for new full-time employees
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Low-cost benefit plans – Medical & dental insurance, employer-paid life insurance, and long-term disability coverage
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Tuition reimbursement eligibility after 90 days of employment
Summary & Responsibilities
This position assists the Director of the Family Services with operational and programmatic leadership across the Family Support Division, supporting the Director in the oversight, development, and continuous improvement of programs and services.
This position will:
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Oversee and further develop the programs in the Family Support division, including hiring, training, supervision, and evaluation of staff.
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Monitor program performance, service utilization, and operational processes to identify opportunities for improvement and ensure program effectiveness.
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Provide clinical and programmatic guidance to staff supporting families with complex needs.
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Support families in accessing appropriate services through intake, information and referral, and assistance with the development and implementation of Family Support Plans, as needed.
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Coordinate and conduct outreach and educational initiatives with family groups, government agencies, community organizations, and culturally and linguistically diverse communities to promote program objectives and strengthen cultural responsiveness.
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Assist with monthly billing review and program documentation processes.
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Participate in grant writing, Requests for Responses (RFRs), and reporting activities to support program sustainability and growth.
Qualifications
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Master’s degree in social work, psychology, counseling, education, or a related field required.
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Minimum of five years of progressively responsible experience in human services, family support, disability services, or a related field is required.
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Prior supervisory or management experience required, preferably including supervision of professional staff or program leadership.
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Experience overseeing programs, managing budgets, and ensuring compliance with state-funded or publicly funded human services contracts preferred.
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Experience supporting individuals with intellectual and developmental disabilities and their families preferred.
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LICSW or LMHC preferred.
A passion and dedication to supporting our people is a must.
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Valid Driver’s License and acceptable driving record.
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Must pass company background and reference checks .
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Check out our website: https://communitasma.org/
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How this job compares
Set against the 10,760 open Program Management jobs on Olive Jobs, counted November 9, 2026.
- Pay
- This posting$80K/yr
- Massachusetts median$120–194K/yr297 salary ranges
- US median$126–202K/yr8,116 salary ranges
This rate, $80K, is 49% below the Massachusetts median midpoint ($157K) — in the lowest quarter of Program Management salary ranges in Massachusetts.
- Openings
- Olive Jobs lists 365 open Program Management jobs in Massachusetts and 10,760 across the US. 5% of them nationwide are listed as remote or flexible.
- Hiring the most in Massachusetts
- Amazon35 open
- RTX Corporation30 open
- Oracle21 open
- Experience
- This posting asks for at least 5 years of experience; Program Management postings that state a minimum ask for 7 years at the median (9,175 postings).
- Education
- This posting asks for a master's degree; 210 of the 10,760 open Program Management jobs (2%) ask for a master's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 9, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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