Business Systems Tester - Management Analyst 2

Working Title: Business Systems Tester

Job Class: Management Analyst 2

Agency: Revenue Department

• Job ID : 96818

• Location : St. Paul

• Telework Eligible : Yes, HYBRID

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 10/12/2026.

• Date Posted : 10/05/2026

• Closing Date : 10/15/2026

• Hiring Agency/Seniority Unit : Revenue Dept / Revenue (inc Assessors)-MAPE

• Division/Unit : Tax Operations / Tax Ops-Business Systems Unit1

• Work Shift/Work Hours : Not Applicable Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $26.12 - $37.91 / hourly; $54,538 - $79,156 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This posting may be used to fill multiple vacancies.

The Business Systems Analyst Support position plays a key role in assisting the Tax Operations Division with the analysis, testing, and improvement of complex business systems that impact the division, department, and statewide tax processes. Working closely with Management Analysts, GenTax/Paper/Efile Coordinators, MNIT staff, FAST developers, and this role help ensure system functionality, data accuracy, and smooth implementation of changes.

Working with Coordinators this position is responsible for updating business requirements, supporting solution design, and performing extensive testing of system fixes, upgrades, annual tax return changes, and new functionality for paper and electronic returns and registration. The analyst will monitor and diagnose system issues, recommend solutions, and complete priorities aligned with division and departmental goals. The role also develops testing scenarios, creates and updates procedures, and provides technical assistance and troubleshooting guidance to division staff.

The Business Systems Analyst Support participates in department projects, provides regular progress updates, and collaborates with other testers and coordinators to ensure consistent and accurate outcomes. This position does not supervise staff and reports to the Supervisor of Business Systems Unit 1.

This position is eligible for hybrid telework. Employees living within 50 miles of the office will be required to work in the office at least 50% of the time each month. Employees may reside outside the state of Minnesota if they live in a state bordering Minnesota and are within 50 miles of the primary work location.

Existing employees who were approved to telework from a bordering state and more than 50 miles from their work location before June 1, 2025, may retain this arrangement unless they move farther away.

Minimum Qualifications

• One (1) year* of professional experience as a business systems analyst that includes monitoring, analyzing and testing business systems.

OR

• Three (3) years of experience providing technical assistance with business systems and researching and assisting with the resolution of complex systems.

• Experience creating or maintaining documentation such as procedures, testing scenarios, or system requirements.

• Experience with performing system testing, validate outcomes, and ensure changes function as intended.

• Strong problem-solving skills to research, monitor, and resolve complex system or procedural issues.

• Ability to manage multiple priorities, meet deadlines, and support work across various functional areas.

• Effective communication skills to provide technical assistance, deliver updates, and document activities.

Preferred Qualifications

• Experience testing, writing scenarios, and executing test plans

• Knowledge of state government and Revenue's policies, procedures, processes, laws and rules

• Experience with working with or creating XML Schema requirements and test files

• Experience writing and maintaining procedures

• Experience leading or working on projects/teams

Physical Requirements

Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer.

Additional Requirements

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). The Department of Revenue is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. MDOR does not participate in E-Verify

As part of an offer of employment, a fingerprint-based background check will be conducted in accordance with IRS Publication 1075. This will include, but is not limited to, verification of degrees and licensures, state and federal criminal history checks, and a review of tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.