
Training Specialist 1/Trainee 1/2 (NY HELPS)
Menands, NY · HybridFull-time$56–89K/yrSeen todaySeen in employer's feed today
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At a glance
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Job overview
The New York State Office of Children and Family Services seeks a Training Specialist 1/Trainee 1/2 to develop and deliver staff training, coaching, and performance consulting. The role includes assessing training needs, creating and reviewing curricula, evaluating learner progress, and recommending program improvements. Telecommuting may be available at the supervisor’s discretion. Candidates may qualify through relevant experience, with specified degree substitutions.
Skills & qualifications
Skills
Qualifications
Full job description
NY HELPS Yes
55-b/c Eligible Yes
Agency Children & Family Services, Office of
Title Training Specialist 1/Trainee 1/2 (NY HELPS)
Occupational Category Other Professional Careers
Salary Grade 18
Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)
Salary Range From $56183 to $88970 Annually
Employment Type Full-Time
Appointment Type Contingent Permanent
Internship No
Jurisdictional Class Competitive Class
Travel Percentage 0%
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 8:30 AM
To 4:30 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? Yes
County Albany
Street Address Human Services Call Center-Bureau of Training
80 Broadway
City Menands
State NY
Zip Code 12204
Duties Description Under the supervision of TS2, the Training Specialist 1’s work will include, but not be limited to:-conduct training sessions using a variety of media, including classroom training, distance learning and/or technology based training,-provide coaching and/or performance consulting following a structured, data- driven process:Contracting: Aligning expectations and defining roles with stakeholders.Analysis: Collecting and interpreting data to identify performance gaps.Recommendations and Agreements: Proposing solutions and gaining Stakeholder approval.Implementation: Executing interventions, which may include training or non-training solutions.Assessing Results: Measuring impact on employee performance and business outcomes, creating a feedback loop for continuous improvement- conduct training needs assessments,- provide the leadership necessary for continuation of work to support the professional development of staff,- support current and future training and coaching,-develop training programs for agency staff,-prepare or modify curriculum and course outlines,-participate in and provide subject matter expertise for curriculum development and review,-arrange for necessary course materials,-conduct evaluations of the performance and progress of learners,- collaborate with agency staff to revise existing programs and monitor effectiveness and make clear recommendations for various training programs and provide technical assistance,-provide facilitation and performance consulting services to the agency,- additional duties will be discussed in detail during the interview.
Minimum Qualifications Transfer: One year of permanent competitive or 55b/c service in this title or in a title eligible for 70.1 transfer. This position may be designated 55 b/c and is subject to verification of applicant eligibility. Open to the Public: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).Trainee 1 level (equivalent to SG 14): four years of qualifying experienceTrainee 2 level (equivalent to SG 16): five years of qualifying experienceFull title (SG 18): six years of qualifying experienceQualifying experience is defined as developing and presenting training programs to improve the on-the-job knowledge, skills, and abilities of employees to enable them to carry out the agency’s mission, including the care and treatment of vulnerable persons in the care and/or custody of the State.*An associate degree may substitute for two years of experience.*A bachelor’s degree may substitute for four years of experience.*A master’s degree may substitute for five years of experience.*A doctorate may substitute for six years of experience.
Additional Comments Prior to assuming responsibilities, participation in various mandatory trainings held in Rensselaer, and other locations statewide is required.Telecommuting is available for this position; however, it is at the sole discretion of the assigned supervisor and the Bureau of Training and Development when a candidate may be considered. Telecommuting applications will be reviewed and approved on a case by case basis in accordance with the OCFS Telecommuting Pilot Program Policy **For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualifiedCandidates who took and passed the most recent holding of the Professional Careers Opportunities (PCO) Exam are encouraged to apply. Background Investigation Requirements:1) All prospective employees will be investigated through a Criminal Background Check (CBC), which includes State and federal Criminal History Record Checks. All convictions must be reported; conviction of a felony or misdemeanor, or any falsified or omitted information on the prospective appointee’s employment application, may bar appointment or result in removal after appointment. Each case will be determined on its own merits, consistent with the applicable provisions of State and federal laws, rules, and regulations. Prospective employees will be fingerprinted in order to obtain a record of their criminal history information and may be required to pay any necessary fees. 2) All prospective employees will be screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Prospective employees will be required to pay any necessary fees.3) For Division of Juvenile Justice and Opportunities for Youth (DJJOY) prospective appointees will be checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs. Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment and may have their names removed from the eligible list(s) for the title(s) if applicable. The Office of Children and Family Services (OCFS) is an equal opportunity employer. OCFS does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status or status as a victim of domestic violence, or other applicable legally protected characteristics. We devote special attention to dismantling racial injustice and recognize that diversity in our workforce is critical to fulfilling our mission. We are committed to the diversity of our staff, and encourage applicants from marginalized communities to apply. In furtherance of Executive Order 31 and OCFS’s mission to have a diverse workforce, all people with disabilities are encouraged to apply. All applicants must be dedicated to working in and sustaining an environment of inclusion that affirms and celebrates the backgrounds, learned and lived expertise, whole identities, and individual perspectives of our staff. Applicants of all backgrounds and experiences are encouraged to self-identify during the application process.
Some positions may require additional credentials or a background check to verify your identity.
Name New York State Office of Children and Family Services
Telephone 518-473-7936
Fax 518-473-6122
Email Address [email protected]
Address
Street Bureau of Personnel - PLB
52 Washington Street, 231 North
City Rensselaer
State NY
Zip Code 12144
Notes on Applying Qualified candidates should e-mail their resume and letter of interest to [email protected] You MUST include the Vacancy number of the position in the subject line of your email and/or cover letter to ensure receipt of your application. In order to qualify you for the position when you have current or prior New York State employment, you may be contacted by OCFS Personnel for your social security number to confirm your employment history.
How this job compares
Set against the 513 open Training Specialist jobs on Olive Jobs, counted November 15, 2026.
- Pay
- This posting$56–89K/yr
- New York median$68–85K/yr29 salary ranges
- US median$71–102K/yr273 salary ranges
This range's midpoint, $73K, is close to the New York median midpoint ($73K) — in the middle half of Training Specialist salary ranges in New York.
- Openings
- Olive Jobs lists 38 open Training Specialist jobs in New York and 513 across the US. 6% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- New York State Civil Service (this employer)9 open
- Acosta Group4 open
- City of New York2 open
- Experience
- Training Specialist postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 2 to 5 years (400 postings).
- Education
- 120 of the 513 open Training Specialist jobs (23%) ask for a bachelor's degree or higher.
Pay, requirements and demand for Trainer jobs
Counted across the open, public US postings on Olive Jobs on November 15, 2026. Figures based on too few postings are left out.
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