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IT Business Integration Strategy SR MGR

Dollar General

Goodlettsville, TNFull-timeSeen 1 day agoSeen in employer's feed 1 day ago

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At a glance

Compensation
No compensation found
Location
Goodlettsville, TN
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The IT Business Integration Strategy Senior Manager partners with clients to understand their business functions, stakeholders, and technology needs. The role helps clients identify technology opportunities, develop strategy, gather and document requirements, and evaluate solution options with providers. It also facilitates stakeholder discussions and agreements to support technology investment and solution delivery.

Skills & qualifications

RequiredNice to have

Skills

Customer EngagementBusiness AcumenTechnology AwarenessFacilitationBusiness AnalysisConceptual StructuringWritten CommunicationOral CommunicationPresentation Skills

Qualifications

Bachelor's Degree or Equivalent Experience3+ Years Sales or Client Management5+ Years Technology Experience

Full job description

Job Identification 366806

Job Category IT Operations & Support

Job Schedule Full time

Travel Required No

Willing to Relocate No

Job Description

Job Details Duties & Responsibilities:Know your clients, build and maintain relationships:

  • Develop a deep understanding of your clients' business function/processes - and the technologies that they use

  • Understand the key stakeholders in the client organization, how they operate and make decisions

  • Establish and maintain relationships with stakeholders - on an individual level and on an organizational level

  • Facilitate conversations when needed to address challenges and issuesIdentify opportunities where technology can help your clients

  • Engage in clients' strategy development - helping them identify where technology can enable their future vision

  • Develop a deep understanding of your clients' business challenges - help them identify where technology might be the solution

Facilitate business requirements gathering

  • Help your clients articulate and document their requirements for technology solutions - at a high level initially, and in more detail as they move forward with technology investments

Match client needs with the right technology solutions

  • Facilitate conversations with solution providers (engineers) and help clients understand solution options and make investment decisions

  • Broker agreements between clients and solution providers for solution delivery

Knowledge, Skills and Abilities (KSAs):- Customer focus - ability to engage with and listen to clients

  • Business acumen - ability to understand the business perspective and speak the language of business including helping clients navigate investments decisions (costs and benefits)

  • Tech savvy - general understanding of technologies but without bias for a specific technology solution

  • Facilitation - guiding conversations with diverse stakeholders to reach alignment on decisions and forward movement

  • Business analysis - ability to identify and document business requirements

  • Strong conceptual structure skills (the ability to deconstruct and organize ideas)

  • Strong written and oral communication and presentation skills

Job Qualifications

Work Experience &/or Education:- Bachelor's degree or equivalent experience

  • 3+ years in sales, client relationship management, or account management roles related to technology products/services

  • 5+ years in technology related roles

About Us

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.

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