IT Quality Assurance Intern (Summer 2027)

Job Description

IT Quality Assurance Intern (Summer 2027)

Position Summary

The IT QA Intern will support the testing team by executing scripted test cases, maintaining test documentation, and preparing test environments during active release cycles. This role provides hands-on exposure to enterprise software testing in a manufacturing IT environment while delivering measurable value to a lean, high-performing QA team.

Key Responsibilities

Test Execution & Documentation

Execute scripted test cases during release cycles and document pass/fail results with clear evidence

Flag defects or unexpected behaviors to senior QA analysts for triage

Test Case Maintenance

Review and update outdated test case steps to reflect current system behavior

Identify and flag orphaned test cases for review

Fill formatting gaps and standardize documentation across the test case library

Test Case Development Support

Map untested scenarios into draft test cases following team templates

Submit drafts to senior analysts for review and approval before use

Environment & Data Readiness

Set up test data per documented instructions to support upcoming test cycles

Reset and prepare test environments, reducing setup time

Verify environment readiness prior to release testing windows

Required Qualifications

Currently pursuing a Bachelor's degree in Computer Science, Information Technology, Information Systems, or related field

Coursework or demonstrated interest in software testing, QA, or software development lifecycle

Strong attention to detail and ability to follow documented procedures precisely

Clear written communication skills (test results must be unambiguous)

Ability to work independently on assigned tasks after initial training

Preferred Qualifications

Familiarity with test management tools (e.g., Jira, Azure DevOps, TestRail, or similar)

Exposure to cloud platforms (Salesforce, AWS, or Oracle)

Basic understanding of QA methodologies (test plans, test cases, defect lifecycle)

Interest in test automation concepts (Selenium, Playwright)

Experience with enterprise or ERP applications is a plus

What You'll Gain

Hands-on experience executing and documenting tests for enterprise-scale applications

Exposure to Oracle CPQ, cloud platforms, and manufacturing IT systems

Mentorship from senior QA analysts on testing best practices

Understanding of how QA integrates into release management and SDLC

Portfolio-ready work samples demonstrating real-world QA contributions

About Us

The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture

• Customer Focus

• Operational Excellence

• Innovation

• Financial Strength

VERTIV BEHAVIORS

• Own it

• Act with urgency

• Foster a customer-first mindset

• Think big and execute

• Lead by example

• Drive continuous improvement

• Learn and seek out development

• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]