
Team Leader $18.50 - Alabama Rd. Store
Roswell, GAFull-time$18.5/hrPosted 1w agoStill listed 2 days ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Team Leader supervises store personnel during assigned shifts, supports daily retail operations, and helps maintain operational standards. The role includes opening or closing the store, training and coaching team members, assisting donors and customers, resolving complaints, and maintaining store appearance and records. Candidates must have a high school diploma or GED, retail experience, forklift certification and licensure, and proficiency in Microsoft Office.
Skills & qualifications
Skills
Qualifications
Full job description
Essential Functions:
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Supervise all store personnel as applicable during assigned shift to ensure operational standards are met
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Open and/or close the store as key holder/team leader on duty
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Develop, train, coach and support team members for career growth within the organization
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Comply with agency policies and Donated Goods Retail standard operating procedures (SOPs) and the agency’s safety and security policies and procedures
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Adhere to the task outline for the job you are supervising and performing
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Greet and assist donors/customers; Create a customer service standard by ensuring customer needs are met and service is efficient and effective
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Assist and resolve any complaints and communicate complaints and issues to management team
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Maintain proficiency for tasks required in all workstations
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Monitor and maintain overall store appearance and housekeeping to agency standards
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Perform and assist in all functions completed by store personnel
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Support in maintaining all company records and reports accurately and in a timely fashion
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Attend all meetings and training as required by the agency
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Transfer to any Goodwill of North Georgia store within the territory as needed or required
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Perform other duties as assigned by management
Job Requirements and Qualifications:
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High School Diploma or GED required
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Two to three (2-3) years of experience in retail
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Associates Degree or completion of related retail management course work preferred
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Must have excellent oral and written communication skills in English as well as interpersonal skills; Bilingual a plus
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Must be certified and licensed to operate a forklift
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Maintain dependable transportation and electronic communication device
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Must be proficient in Microsoft Office
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Must start employment in acceptable safety work shoes
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Must be able to adapt to growth and a changing environment within the Agency
Working Environment Requirements:
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Must be able to work in all types of conditions including heat, cold and dust
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Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation
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Must be available to work Monday through Sunday during operating hours as needed for business operations
How this job compares
Set against the 660 open Retail Team Leader jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$18.5/hr
- US median$19–20/hr231 hourly ranges
This rate, $18.50/hr, is 5% below the US median midpoint ($20/hr) — in the middle half of Retail Team Leader hourly ranges across the US.
- Openings
- Olive Jobs lists 35 open Retail Team Leader jobs in Georgia and 660 across the US. None of them nationwide are listed as remote or flexible.
- Hiring the most in Georgia
- Goodwill of North Georgia (this employer)9 open
- Dollar General8 open
- Goodwill Southeast Georgia8 open
- Experience
- This posting asks for at least 2 years of experience — more than three in four Retail Team Leader postings that state a minimum ask for (median 1 year, across 290 postings).
- Education
- This posting asks for a high school diploma; 368 of the 660 open Retail Team Leader jobs (56%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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