Donut Artisan-North Salt Lake

Position Summary:

Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.

As a Lees Marketplace Donut Artisan, you will be responsible for creating high-quality, artisanal donuts that delight our customers. Your role will involve working in the early morning/overnight hours following the detailed process in frying signature Lees Marketplace donuts, designing unique toppings, and ensuring each donut is made with precision and care. You will work in a fast-paced kitchen environment, collaborating with a team to maintain our reputation for exceptional products.

Primary Position Duties:

Key Duties and Responsibilities:

• Helps with the production, frying, decorating, packaging, and maintenance of all donuts in accordance with recipes and quality standards.

• Assists in the displaying and restocking of the donut products. Ensures shelves and cases are filled, fresh, rotated, faced, and cleaned.

• Maintain accurate food inventories.

• Maintains training and certification by actively attending in-person trainings and consistently utilizing digital training platforms.

• Maintains, processes, and completes orders through digital and in person order processing.

• Other responsibilities as needed.

Guest Service:

• Greet and assist guests in a friendly and courteous manner.

• Provide knowledgeable answers to guest inquiries.

• Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.

• Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner.

• Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team, and our company”.

• Be familiar with, and assist customers with use of, Lee’s Marketplace website.

Product Handling:

• Stock shelves and maintain displays according to store standards.

• Ensure product freshness by watching for quality in production, following recipe guidelines and procedures, and consistently stocking/rotating donuts for freshness.

• Maintain accuracy and punctuality in all special orders.

• Package and label products using a computer program.

• Assists the department to maintain proper freshness, pricing, code dating, tare and merchandising of products in compliance with company policies and procedures.

Cleanliness and Safety:

• Maintain a clean and organized work area.

• Follow all safety and sanitation procedures.

• Report any safety hazards or equipment issues to management.

• Adhere to all food safety and sanitation regulations.

• Contributes towards the cleaning responsibilities in the department as management sees fit.

Cash Handling (if applicable):

• Operate cash registers and handle transactions accurately.

• Follow store policies on returns, exchanges, and refunds.

• Ensure the security of cash and other financial transactions.

Team Collaboration:

• Work cooperatively with team members to achieve store goals.

• Participate in team meetings and training sessions.

• Assist other departments as needed.

• Work in a fast-paced, sometimes crowded, production and sales environment with tact and patience.

• Work with team to ensure products are sold well before their expiration date.

• Attends departmental, store and company meetings as required; contributes to profits and revenues and meets productivity standards.

• Has knowledge of and complies with all company policies, procedures, programs, and directives. Refers to Team Member Handbook continually to ensure policies and procedures are followed. Promotes a harassment-free environment, and immediately reports any potential harmful situation to management.

Position Requirements:

• Age Requirement: 18yrs+ Food Handler's Permit required (Can be obtained after hired)

• Availability: 2:00am-10:00am any day Monday-Sunday according to the needs of the store- including weekends, and holidays.

Physical Requirements:

• Ability to stand, walk, twist, sit, and bend for extended periods.

• Ability to lift and carry items weighing up to 50 pounds.

• Manual dexterity for handling small objects and operating equipment.

• Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.

• Occasionally stoop, crouch, kneel, or crawl.

• Prolonged periods standing and walking.

• Must be able to access and navigate all areas of the store.

• Must be able to lift up to 50 pounds at times.

• Lifting may include floor to shoulder and overhead lifting repeatedly.

• Occasional use and climbing of step stools or ladders are required.

Tools and Machinery:

• Commercial Mixers

• Pallet jack

• Wheeler

• Trash compactor

• Oven

• Fryers

• Slicers/knives

• Wrapping machine

• Scales

• Sheeters

• Trays, pans, racks,

• Tempering tools

• Temperature-controlled rooms

• Computers

• Phones

• Any other items seen fit for role

Education or Skills:

Education and Experience

• High school diploma or equivalent (preferred).

• Previous experience in retail or guest service (preferred).

• Previous specialty cheese experience (preferred)

• Drive

Skills and Abilities:

• Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.

• Ability to work in a fast-paced environment.

• Basic math skills for handling cash transactions.

• Ability to read and follow instructions.

• Good verbal communication skills.

• Ability to operate cooking machinery.

Benefits:

Compensation:

• Competitive hourly wage/salary.

• Paid time and a quarter on Sundays

• Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances.

• 10% discount, restrictions apply

• Ace Hardware Discount at Lees Ace Hardware locations

• Paid Time Off to those who qualify

Work Environment:

• Friendly and supportive team atmosphere.

• Opportunities for career advancement and professional development.

• Safety forward atmosphere

• Innovative, supportive, and input driven management team.

Lee's Marketplace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Note: This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.