Associate Patient Services Specialist
Lubbock, TXPer Diem$14.2–21.28/hrSeen 4 days agoSeen in employer's feed 4 days ago
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At a glance
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Job overview
The Associate Patient Access Representative assists patients with on-site registration and arrival for scheduled and unscheduled visits. The role collects demographic and insurance information, collects known patient liability, and performs financial clearance for assigned scheduled accounts. It also includes collecting valuables and providing basic customer service. The representative greets and serves patients professionally, in a friendly and respectful manner.
Skills & qualifications
Skills
Benefits
Full job description
Description
Under the direction of the PAS manager, the Associate Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Associate Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Preferred Qualifications:
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Familiarity with basic financial clearance functions.
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Bilingual English/Spanish.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Requsition ID: 467213 Company: Covenant Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Per-Diem Job Shift: Day Career Track: Admin Support Department: 8002 BUILDING SHARED SWMP SECOND FLOOR Address: TX Lubbock 9812 Slide Rd Work Location: Covenant Medical Grp-Southwest Medical Park Clinic Workplace Type: On-site Pay Range: $14.20 - $21.28 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
How this job compares
Set against the 968 open Patient Access jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$14.2–21.28/hr
- US median$20–29/hr379 hourly ranges
This range's midpoint, $17.74/hr, is 27% below the US median midpoint ($24/hr) — in the lowest quarter of Patient Access hourly ranges across the US.
- Openings
- Olive Jobs lists 77 open Patient Access jobs in Texas and 968 across the US. 4% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- Baylor Scott & White Health24 open
- Houston Methodist16 open
- UNIVERSITY OF TEXAS AT AUSTIN6 open
- Experience
- Patient Access postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 5 years (680 postings).
- Education
- 165 of the 968 open Patient Access jobs (17%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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