Shelter Operations Officer - Animal Services

Summary Under general supervision, the Animal Control Officer maintains shelter operations through exceptional service and care of the onsite pet population and customers. Essential Functions - Assists with providing necessary food, water and shelter for impounded animals; - Responsible for proper cleaning and disinfection of assigned areas on a daily basis; - Participate in animal enrichment through playgroups and/or daily handling; - Take part in the intake of multiple animals per day, including vaccinating and deworming; - Report observed health or behavior issues to the veterinarian and management team; - Provide information to the public about LAS programs and promote good animal care and responsible pet ownership; - Advise potential adopters of LAS adoption benefits, policies and procedures; - Protect all confidential information, including customers, donors, animals and internal communications; - Represent Lubbock Animal Services by providing excellent customer service and focus; - Provide medical care to sick and/or injured animals per the veterinarians recommendations; - Euthanize sick, injured, dangerous, or stray animals as necessary and properly dispose of said animal; - Quarantine animals suspected of biting for rabies observation or prepare specimens for submission of rabies testing; - Perform other duties as assigned. Qualifications Completion of a high school diploma or the equivalent with an additional one year of experience in a public contact position; or any combination of relevant education and experience. - Must obtain a certification as a Basic Animal Control Officer through the Texas Department of State Health Services within the timeframe by the department. - Must obtain a certification as a Certified Euthanasia Technician recognized by the Texas Department of State Health Services within the timeframe set by the department. Valid Current Driver's License Physical Exam Required Work Schedule: Monday-Sunday; rotating 40-hour work week; 8-hour shifts between 7am-7pm; Must be flexible, as we are an essential city department Knowledge and Abilities Knowledge of: - Various breeds of dogs, cats, and other domestic and wild animals; - Animal behavior and diseases; - Basic methods of animal collection; - Law enforcement principles and procedures. Ability to: - Learn, interpret, and understand laws and regulations governing the humane treatment of animals; - Learn and develop skills in the humane treatment of animals; - Ability to work well with others and have a good/pleasant attitude; - Regular and timely attendance; - Ability to remain objective in difficult and stressful situations; - Establish and maintain cooperative relationships with those contacted in the course of work; - Perform duties with a significant degree of independence within established guidelines and procedures; - Exercise sound judgment in evaluating situations and in making decisions; - Follow verbal and written instructions; - Learn specialized software; - Utilize computer skills and keyboarding skills; - Prepare and maintain accurate records; Physical Requirements: - Frequently lift and carry up to 50 pounds; - Occasionally lift and carry up to 75 pounds; - Frequently stand and walk during the shift; - Push and pull objects in order to place animals into a cage; - Frequently flex upper trunk forward at the waist and partially at the knees to pick up animals; - Frequently rotate upper trunk to the right and left while sitting or standing; - Place arms above, at, and below shoulder height; - Coordinate eye, hand and foot movement in order to operate a vehicle. Licenses/Certifications Valid Current Driver's License Application must be submitted online at www.governmentjobs.com/careers/lubbock .Jobs close at 5:00 p.m. on the closing dat posted on the City website. For a complete list of job openings with the City of Lubbock please visit www.governmentjobs.com/careers/Lubbock .