Corporate Compliance Consultant - Market Conduct (Hybrid)

Hybrid

WI Madison

MA Boston

Full time

R39552

As a Corporate Compliance Consultant with American Family Insurance you will play a key role in advancing the organization’s regulatory compliance program, with a strong focus on market conduct examinations, regulatory data calls, and industry surveys. In partnership with senior team members, you will help drive timely and accurate responses to regulatory requests by analyzing requirements, gathering and validating information, and ensuring submissions are complete, consistent, and well supported.

Beyond response coordination, you will identify emerging trends, contribute to remediation efforts, and collaborate across business areas to enhance compliance processes and strengthen organizational readiness. This is an excellent opportunity for an early-career compliance professional with a solid foundation who is ready to build expertise and take increasing ownership of meaningful work.

You will report to the Director, Corporate Compliance.

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Position Compensation Range:

$62,000.00 - $103,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Key Responsibilities

• Support market conduct examinations from initial notice through final response, including coordinating requests, maintaining documentation, monitoring deadlines, and assisting with responses to regulator questions.

• Coordinate regulatory data calls and surveys by reviewing requirements, identifying responsible business partners, gathering information, and preparing submissions.

• Review data and narrative responses for accuracy, completeness, consistency, and alignment with regulatory expectations.

• Maintain organized examination, data call, and survey records, including request logs, supporting documentation, correspondence, and final submissions.

• Communicate with business partners to clarify requests, resolve gaps, and keep assignments on schedule.

• Identify potential compliance concerns, recurring themes, and process improvement opportunities, and escalate significant issues as appropriate.

• Assist with corrective action plans and monitor assigned remediation activities through completion.

• Prepare status updates, summaries, and reporting for compliance leadership and business stakeholders.

• Contribute to procedures, job aids, templates, and other tools that promote consistent and efficient regulatory response practices.

• Support other corporate compliance initiatives and special projects as assigned.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support, or service.

• Demonstrated experience interfacing with regulators, writing responses, and developing action plans to address findings or risks.

• Demonstrated experience investigating fraud or misconduct allegations.

Preferred Qualifications

• Knowledge of insurance regulation, market conduct standards, or compliance management practices.

• Relevant professional certification or interest in pursuing a compliance or insurance designation.

Licenses

• Not applicable.

Travel Requirements

• Up to 10%.

Physical Requirements

• Work that primarily involves sitting/standing.

Working Conditions

• Not applicable.

Additional Information

• To ensure a strong start, all employees participate in our New Employee Orientation during their first week.  This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.  At times, sessions may be delivered virtually based on scheduling and availability.

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Sponsorship will not be considered for this position unless specified in the posting

In this hybrid role you will be expected to work a minimum of 10 days per month put of the Madison, WI or Boston, MA offices.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] to request a reasonable accommodation.

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American Family Insurance, based in Madison, Wis., has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investments and creative partnerships. American Family Insurance is the nation’s 12th-largest property/casualty insurance company, ranking No. 202 on the Fortune 500 list. American Family has a current ‘a+’ credit rating through AM Best, and has distinction as a “Standing the Test of Time” company, which is represented by having an AM Best financial strength rating of ‘A’ or better for at least 75 years. The company offers American Family-brand products through a network of exclusive agency owners as well as nationwide through key strategic partnerships. American Family Insurance also includes Homesite and Main Street America Insurance. The company has approximately 10,500 employees nationwide.

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