Platform Specialist - OIT Transparency Posting (Remote From Anywhere In CO)

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The work of employees at the Governor's Office of Information Technology (OIT) is challenging and diverse because the needs of agencies, customers and Coloradans constantly evolve. But our focus never changes: improve the lives of all Coloradans through innovation and collaboration. We're building one of the nation's leading government IT organizations by reimagining how we support agencies, building first-of-their-kind applications, and creating an inclusive, collaborative culture, together. Join us in the important work of providing equitable access to services.

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Transparency Posting: This position is intended for and will be filled with an existing resource. This posting is for notification purposes only under the Equal Pay for Equal Work Act.

IMPORTANT NOTE: Please review your application to ensure completion. For the most equitable applicant experience, OIT’s hiring team considers only the contents of your application to review your qualifications. Please do not include any attachments (such as resume or cover letter) with your application as these items are not used by OIT’s hiring team.

As a Platform Specialist with the Office of Information Technology (OIT), you will engineer, configure, automate, and deploy the state’s shared content management and electronic signature tools, connecting high-level technical designs with practical, everyday software solutions across state systems. In this role, you will focus on building and optimizing reliable document and signing workflows used across multiple state agencies. Your primary goal is to keep key systems—including Hyland OnBase, Hyland Perceptive Content, the Hyland Cloud/CIC ecosystem, and DocuSign—secure, fast, and smoothly integrated so agency operations run seamlessly.

Essential Functions:

• Ecosystem Mastery & Foundation:

• Outcome: Gain complete environment, architectural, and pipeline clarity across the multi-tenant landscape.

• Deliverables:

• Complete onboarding and secure administrative access to all Dev, Test, UAT, and Production environments for OnBase, Perceptive, DocuSign (eSignature & APIs), and the CIC portal.

• Map out the current integration touchpoints, database dependencies, API structures, and shared infrastructure components connecting the Hyland systems and DocuSign endpoints.

• Establish a daily synchronization cadence with the Senior Delivery Manager to understand the active pipeline of agency initiatives, review current sprint velocity, and align on immediate Tier 3 engineering priorities.

• Shadow existing Tier 3 escalation workflows and assume primary triage responsibilities for standard platform, workflow, and e-signature bugs.

Cloud Lifecycle Ownership & Implementation:

• Outcome: Own the deployment lifecycle, partner on portfolio stability, and successfully deliver targeted platform configurations.

• Deliverables:

• Take full ownership of the technical release management process, successfully executing at least two multi-environment configuration migrations across the Hyland and DocuSign ecosystems.

• Partner with the Senior Delivery Manager to review the team’s active technical debt log; collaboratively prioritize refactoring tasks against incoming feature requests to ensure platform stability isn't sacrificed for speed.

• Audit the technical debt of an underperforming or incomplete workflow implementation or DocuSign API integration, presenting a concrete technical refactoring plan to leadership.

• Interface with the Hyland Cloud/CIC ecosystem to monitor environment performance, track cloud resource utilization, or manage a tenant-wide configuration update.

Strategic Alignment & Platform Optimization:

• Outcome: Function as the definitive technical subject matter expert (SME), drive platform engineering standards, and enable reliable long-term portfolio planning.

• Deliverables:

• Autonomously provide the Senior Delivery Manager with highly accurate technical sizing, scoping, and risk assessments for new enterprise agency implementations.

• Successfully execute the technical recovery, refactoring, and deployment of an underperforming or incomplete enterprise application module, automated signature workflow, or API connection.

• Implement automated testing configurations or refactored logic that reduces platform transaction errors or processing bottlenecks by a measurable margin.

• Conduct a thorough technical security review against NIST/SOC controls for a core ECM or DocuSign integration, engineering and deploying the necessary remediation fixes.

Transparency Posting: This position is intended for and will be filled with an existing resource. This posting is for notification purposes only under the Equal Pay for Equal Work Act.

A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While most salary offers are made within the posted range, occasionally an offer is made below or above the posted range based upon this salary analysis.

This is a skills-based job announcement. The required minimum qualifications and/or education (if substituting for the proven experience, knowledge, and skills), are as follows:

Minimum Qualifications:

A minimum of three (3) years of professional experience in an occupational field related to the work assigned to the position.

Substitutions:

• Additional appropriate education will substitute for the required experience on a year-for-year basis, but cannot completely substitute for these qualifications.

• Training or Certification related to the work assigned to the position will be assigned credit towards substitution for experience and/or education, but cannot completely substitute for these qualifications.

• If the minimum qualifications include a degree requirement, additional appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis.

Preferred Qualifications:

• Platform Services Experience: Demonstrated professional experience in engineering, configuring, automating, and deploying enterprise platform services and shared technical solutions.

• Content & Signature Management Expertise: Hands-on experience supporting document management, workflow automation, and electronic signature platforms (such as Hyland OnBase, Hyland Perceptive Content, or DocuSign) within a multi-agency or enterprise environment.

• System Integration & Reliability: Proven background in connecting high-level technical designs with practical software solutions to ensure secure, high-performance, and smoothly integrated cloud ecosystems.

Conditions of Employment:

OIT employees must comply with any screening procedures in place at state agency locations where they might perform work. A pre-employment background check will be conducted as part of the selection process. Post-employment background checks will be required for specific agencies as business needs dictate, which may include a polygraph exam, fingerprint-based criminal history search, reference checks, and a drug test. This position may require travel within the specified geographic area, and to locations across the state as needed. This position may require on-call duties as needed by the position.

If this posting indicates “remote from anywhere in CO” in the title, periodic reporting to the primary state work location designated for the position is required. All remote work must be performed in Colorado.

While candidates from out of state will be considered for this role, the candidate selected for the position must relocate and reside in Colorado on the first day of their new position. A reasonable timeframe for relocation will be established on an individual basis, while considering business needs, and determining a start date.

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Visit our How to Apply webpage to learn more about our application process and what to expect after you apply.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The Governor's Office of Information Technology is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADA Coordinator at [email protected] or call (303) 764-7900.

This posting may be used to fill multiple vacancies based upon business need.

The Governor's Office of Information Technology does NOT offer sponsored Visas for employment purposes.