Systems Support Apprentice

Introduction

At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You'll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.

Your role and responsibilities

As a Systems Support Apprentice at IBM, you’ll work with a seasoned group of engineers and mentors in supporting our clients systems. You will have the opportunity to apply your hardware knowledge and experience using the latest tools and technologies.

What is an Apprenticeship?

IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential from the DOL.

During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM.

Who you are

An apprenticeship is about learning. We’re seeking candidates who have the following requirements, but we know you’re just getting your career started, and we’re committed to helping you learn and grow. If you’ve had some experience with data analysis or simply working in a team oriented environment in the past, you’re exactly the type of candidate we’re looking for.

To be successful, you need:

• Drive and eagerness to learn

• Ability to work independently, and in an efficient and organized manner

• Ability to work collaboratively as part of a team

• Strong verbal communication skills

• Attention to detail

• Strong troubleshooting

• Knowledge or experience in any one of the following:

• Operating Systems like Windows, Linux

• General networking and infrastructure fundamentals

• Server or Storage Management

What’s the experience?

As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together, learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams.

No Visa sponsorship is available.

No Reimbursable relocation is being offered.

Required technical and professional expertise

Required Technical and Professional Expertise

• Willingness to complete the requirements of the apprenticeship program

• Some knowledge or experience with any of the following:

• Operating Systems like Windows, Linux

• General networking and infrastructure fundamentals

• Server or Storage Management

Preferred technical and professional experience

• None

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.