
CSR (Underwriting) (Hybrid)
Edmeson, NY · HybridFull-time$32–47K/yrSeen 2w agoSeen in employer's feed 1w ago
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At a glance
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Job overview
The CSR (Underwriting) processes insurance applications, endorsements, renewals, cancellations, and data entry. The role handles underwriting transactions and requests, responds to inquiries from internal departments and agents, maintains customer information and links, researches customer records, and handles customer calls. It is hybrid, with two days in the office, and the stated salary range is $32,275–$46,619.
Skills & qualifications
Skills
Qualifications
Full job description
The CSR (Underwriting) (Hybrid) processes insurance applications, endorsements, renewals, cancellations, and data entry. Duties & Responsibilities: Process underwriting transactions accurately and timely; Order and interpret miscellaneous reports; Process underwriter requests from faxes, phone calls, emails, and quotes; Handle requests and inquiries from internal departments and agents regarding underwriting processes and procedures; Process transactions in data entry or the work queues; Evaluate and maintain customer information for all lines of business; Verify customer links on all transactions for all lines of business; Research the connections that have created customer links on existing business; Research and update social security numbers and dates of birth for customers; Professionally handle incoming and outgoing customer phone calls; Maintain good relationships with internal and external customers; Other work as assigned Requirements: High school diploma, or equivalent, with related experience demonstrating the knowledge, skills, and abilities necessary to perform the essential functions of the position Skills & Qualifications: Basic underwriting and rating knowledge including applications, endorsements, renewals, cancellations, and data entry; Basic computer skills; Ability to apply knowledge of established underwriting procedures, workflow processes, and regulatory requirements for the timely processing of transactions; Acceptable accuracy on scenario assessment; Organizational skills; Problem solving skills; Communication skills; Ability to meet quantity and quality work standards; Ability to cooperate and work in a professional team environment Market Range: 1 / 37.5 hours per week / Hybrid - 2 Days in Office; Salary: $32,275 - $46,619; Accepting applications through: 10/22/2026
How this job compares
Set against the 33,893 open Customer Service jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$32–47K/yr
- New York median$52–63K/yr219 salary ranges
- US median$50–60K/yr2,692 salary ranges
This range's midpoint, $39K, is 33% below the New York median midpoint ($59K) — in the lowest quarter of Customer Service salary ranges in New York.
- Openings
- Olive Jobs lists 1,946 open Customer Service jobs in New York and 33,893 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- Home Depot126 open
- Walgreens76 open
- Charter Communications67 open
- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (8,837 postings).
- Education
- This posting asks for a high school diploma; 11,196 of the 33,893 open Customer Service jobs (33%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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