Customer Service Manager
Hand & Stone - 9224 Wiles Rd - Coral Springs, FL
Coral Springs, FLFull-time$19–21/hrPosted 1 day agoStill listed today
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Job overview
Hand & Stone is seeking a Customer Service Manager for its massage and facial spa. The manager oversees the reception team, supports sales targets, trains and motivates staff, and helps manage client reservations and experiences. The role requires sales experience, at least one year of management experience in a spa, hospitality, retail, or fitness industry, and evening and weekend shifts.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Benefits:
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Health insurance
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Training & development
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Vision insurance
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401(k)
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Bonus based on performance
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Competitive salary
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Dental insurance
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Flexible schedule
SEEKING QUALIFIED CANDIDATES FOR HAND AND STONE MASSAGE AND FACIAL SPA CUSTOMER SERVICE MANAGER POSITION
Benefits/Perks
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Employee Appreciation
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Health Insurance available for Full-Time Employee
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Dental, Vision, Life & Accident Insurance
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401k retirement plan
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Complimentary monthly massage or facial your choice
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Additional employee massages, facials and retail products at a reduced cost
QUALIFIED CANDIDATES SHOULD POSSESS THE FOLLOWING SKILLS: Min 1 year Management Experience in the Spa/Hospitality/Retail/ Fitness Industry Goal/Detail Oriented Energetic, Enthusiastic and Caring Personality Sales Experience is REQUIRED Leadership, Training and Motivational Skills Evening and Weekend Shifts Required Strong Computer, Written and Verbal Communication Skills
JOB RESPONSIBILITIES INCLUDE Overall Oversight and Management of Reception Team Achieve Membership, Service, and Product Sales Targets Development, Training, and Accountability for Reception Staff Training and Motivating Sales Team Reception and Orientation of Clients Client Reservation Management Overall Responsibility for Clients Experience in the Spa Collaboration with Lead Massage Therapist and Lead Esthetician to maximize performance
Hand and Stone is a leading player in the Spa Industry with over 300 locations across the county. We are rapidly growing in the S. Florida market with new locations coming soon in Broward County. Hand and Stone Massage and Facial Spa provide professional Massages, Facials, and Hair Removal Services. We offer an affordable way for our clients to RELAX, RESTORE and REFRESH in our BEAUTIFUL SPAS. COME GROW WITH US!
Job Type: Full-time
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