Scheduling Coordinator (32597)

Description Are You a Scheduling Superstar? We're looking for someone just like YOU! If you're a working professional with a positive attitude and a passion for helping others, we want you on our team! You're the kind of person who's an excellent communicator, takes pride in delivering top-notch work, and does it all with a smile. Why Us? At ExamWorks, we're on the hunt for a Scheduling Coordinator to join our team at our Dublin, OH office. You'll be the go-to person for assisting and supporting our clients, physicians, and examinees by scheduling and coordinating appointments with precision and care. What's in it for You? - Full-time position with a reliable schedule: Monday-Friday, 8:00am-5:00pm EST. - A supportive, team-focused environment where your efforts truly make a difference. - Start immediately! We're looking for someone who can jump in, get trained, and hit the ground running from day one. RESPONSIBILITIES: - Schedules examinations through IME Centric or office specific system database. - Schedules and confirms appointment dates and times with physicians' offices. - Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images. - Coordinates with the client to obtain required medical records prior to examination. - Prepares the chart by ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and/or to the exam location prior to examination. - Prepares and sends exam notification letters daily. - Communicates with physicians, clients and or examinees regarding any schedule changes. Responsible to submit client invoice and/or issue to accounting if charges are incurred. - When required, responsible for ensuring prompt pre-payment for services issued. - Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation. - Handles and responds promptly to incoming calls, e- mails or faxes from physicians or clients requesting report status and/or information. - Provides support and/or coverage to satellite offices as needed. - Arrange lodging and or transportation for out-of-town examinees, assists with directions, etc. - Processes mail, deliveries and shipments as needed. - Participate in various educational and or training activities as required. - Perform other duties as assigned. Qualifications QUALIFICATIONS: - High school diploma or equivalent required. - A minimum of one year related experience; or equivalent combination of training and experience. - Experience in a medical office preferred, but not required. - Ability to operate computer, fax, copier, scanner, and telephone - Must be able to multitask. - Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed. - Must be able to work independently, prioritize work activities and use time efficiently. Who we are: ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients includ