Senior Relationship Banker - Zanesville East Office
Zanesville, OHFull-timeSeen 1w agoSeen in employer's feed 5 days ago
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At a glance
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Job overview
The Senior Relationship Banker serves customers and prospective customers through retail banking relationship management, sales, account maintenance, and transaction support. The role coordinates with banking, mortgage, commercial, cash management, and wealth teams; promotes digital product adoption; and mentors junior relationship bankers as assigned. It requires a high school diploma or GED, at least four years of experience with bank products and services, and at least five years as a relationship manager or a strong aptitude for sales.
Skills & qualifications
Skills
Qualifications
Full job description
Description Role not eligible for sponsorship RESPONSIBILITIES - Provide exceptional service to customers, prospective customers, and bank associates by ensuring prompt, professional interactions that fully align with Park Promises and Serving More standards. - Foster and strength retail banking customer relationships and resolve basic to moderately complex customer issues/concerns. - Coordinate sales efforts, retail, and business relationship management activities ensuring effective analysis and communication across all lines of business such as the Banking Center Network, Mortgage Lending, Commercial/Cash Management, Wealth Management) - Act as the customer's personal banker, utilizing the bank's Contact Management philosophy and strategy to strengthen relationships, offer products and services that align with customer needs, and provide exceptional customer services. - Execute retail banking initiatives and strategies through consultative relationship management. - Cross sell products and services and perform related clerical functions, such as account and customer maintenance - Originate, retain, and maintenance customer accounts, including but not limited to Retail Deposit Accounts, Digital Products and Services, Small Business Deposit Accounts. - Address a variety of customer inquiries and complete transactions promptly, accurately, and within designated authority; requests, may be in person, by phone, virtual, and/or digital/website (including processing teller transactions, as needed). - Act as advocate of digital product adoption for customers and internal support for branch associates - Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge - Mentor junior relationship bankers, as assigned - Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks - Deliver a consistent, high level of service within our Serving More standards - Travel within the Park National footprint is expected. - Other duties as assigned COMPETENCIES - Interpersonal/Customer Service Skills - Written and Verbal Communication - Ability to understand and follow directions - Adaptable to change - Basic computer skills - Ability to influence others - Ability to build collaborative relationships - Ability to develop or mentor others - Ability to work as part of a team - Organization skills/Detail oriented - Able to multitask or juggle priorities - Problem/Situation Analysis - Technical Expertise - Creativity EDUCATION - CERTIFICATIONS - WORK EXPERIENCE- High School Diploma or GED required - 4 Year/Bachelor's Degree in business, communications, or related field preferred - 4 or more years experience and understanding of bank products and services required - Minimum 5 years as a relationship manager with responsibilities such as customer calling efforts and implementing actions designed to achieve sales goals or possessa strong aptitude for sales required. PHYSICAL REQUIREMENTS This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. SCHEDULE Operating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am - 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full
How this job compares
Set against the 3,404 open Relationship Banker jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This postingNot listed
- US median$46–61K/yr497 salary ranges
- Ohio median$22–27/hr38 hourly ranges
- Openings
- Olive Jobs lists 131 open Relationship Banker jobs in Ohio and 3,404 across the US. None of them nationwide are listed as remote or flexible.
- Hiring the most in Ohio
- U.S. Bank34 open
- Bank of America30 open
- JPMorgan Chase22 open
- Experience
- This posting asks for at least 5 years of experience — more than three in four Relationship Banker postings that state a minimum ask for (median 2 years, across 1,817 postings).
- Education
- This posting asks for a high school diploma; 2,719 of the 3,404 open Relationship Banker jobs (80%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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