Technical Sales Engineer

Technical Sales Engineer

Location: Oldsmar, FL (hybrid after training)

Schedule: Full-time, 40 hrs/week

Travel: 2–3 trips per year (U.S.)

Overview

Seeking a self-motivated Technical Sales Engineer to support product managers and the service team. This role blends inside sales, customer service, and order management. You’ll coordinate quotes and orders, respond to customer needs, and help drive issues to resolution by partnering with internal teams (including escalating to the production floor when needed).

Key Responsibilities

• Generate quote numbers and maintain electronic/hard-copy quote/order documentation.

• Prepare and distribute customer quotes; support service contracts and related inquiries.

• Respond to customer calls/emails regarding service, invoicing, shipments, contract questions, and issue resolution.

• Audit orders for accuracy and completeness prior to entry.

• Enter and acknowledge sales orders in SAP (ERP).

• Track purchase requisitions and support project purchasing processes.

• Maintain files for projects, field service orders, service contracts, and inventory.

• Assist with weekly scheduling and activity reporting for representatives.

• Work with leadership to identify and address issues impacting customer satisfaction.

• Support project/account maintenance, renewals, and various project accounting tasks as needed.

Required Qualifications

• 2+ years of experience in customer service, inside sales, or accounting.

• Strong communication and interpersonal skills; able to work independently and with a team.

• Ability to manage multiple priorities in a fast-paced environment.

• Proficiency in Microsoft Word, Excel, and Outlook.

• Preferred Qualifications

• SAP (or other ERP) experience strongly preferred.

• Mechanical/technical background preferred.

• Degree in Accounting, Business, or Finance preferred (not required).

Work Arrangement

• Onsite initially for training and ramp-up.

• Hybrid after training: Monday/Friday remote; Tuesday–Thursday in office (once established).

Ref: #223-Eng Orlando

#M1

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.