Marketing & Content Coordinator

Snowy Owl Coffee Roasters is seeking a creative, organized Marketing & Content Coordinator to support marketing across its caf?s, digital channels, e-commerce, events, and new programs. This hands-on position focuses on photography, video, social media, graphic design, writing, campaign planning, and day-to-day marketing execution. Current priorities include growing awareness of Night Owl, Snowy Owl?s wine bar and tapas concept, and supporting the launch of a new daytime food program in Brewster. KEY RESPONSIBILITIES Create and manage content for Instagram, Facebook, TikTok, email, and other digital channels. Photograph and film caf?s, products, events, and special programs; edit photos and short-form video. Develop social posts, Stories, Reels, TikToks, graphics, captions, and marketing copy. Maintain a reliable content and marketing calendar and coordinate deadlines and promotions. Support marketing for seasonal drinks, food, bakery items, coffee products, merchandise, hiring, events, and collaborations. Promote Night Owl events, food and beverage offerings, live music, and special programming. Create coordinated social media, email, website, and print promotions. Maintain Facebook events and update Shopify event and product information. Work with caf? managers to create location-specific content while maintaining a consistent Snowy Owl brand. Support website content, product photography, descriptions, blog content, signage, labels, print advertising, and promotional materials. Partner with the Toast IQ Grow marketing specialist on email, SMS campaigns, promotions, and customer offers. Track marketing results and use insights to improve future campaigns. QUALIFICATIONS Experience with social media, marketing, photography, video, graphic design, or content creation. Strong visual, writing, communication, and proofreading skills. Experience with Canva and major social media platforms. Ability to manage multiple projects, meet deadlines, and maintain a content calendar. Strong organizational skills with the ability to work independently and take initiative. Comfortable learning new tools and working with different teams. Interest in coffee, food, hospitality, local events, and Cape Cod communities. Familiarity with Shopify, Meta Business Suite, Adobe, Toast, or email marketing platforms is a plus. Reliable transportation and ability to work at Snowy Owl locations across Cape Cod. SCHEDULE & WORK ENVIRONMENT Full-time, approximately 35 - 40 hours per week. Hybrid schedule combining remote computer work with on-site work. Regular visits to Snowy Owl locations are required. Some evening and weekend availability is needed for Night Owl events and content capture. Reports to the owner and collaborates with caf? managers, regional management, wholesale, production, and marketing staff.