CLINICAL CARE COORDINATOR (Ambulatory Care- Pediatric Medical Specialties- Pediatric Diabetes Clinic)

CLINICAL CARE COORDINATOR (Ambulatory Care- Pediatric Medical Specialties- Pediatric Diabetes Clinic)

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Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

• Provide safe, effective, and specialized nursing care in the ambulatory care Pediatric Diabetes clinic.

• Clinical duties include:

• Coordinate and provide focused nursing care in an ambulatory care setting for pediatric and adult patients and families for the Pediatric Diabetes patient population at the University of Michigan.

• Active participation in collaborative problem solving with multidisciplinary teams across practice settings and the continuum of care both within and external to Michigan Medicine.

• Support and provide patient care in the clinic setting with inclusive of patient and family education and care coordination in group and individual sessions.

• Develop and implement educational materials, standards, methods, and tools to improve patient care.

• Acts on behalf of patients and families to ensure care that is safe and appropriate with consideration for values, diversity, and human rights.

• Provides telephone management which includes triage of calls from patients, caregivers, clinicians, and other healthcare team members.

• Participate in quality improvement initiatives at the institutional, local, state, regional, national, and/or international level.

• Provide education to relevant representatives from community agencies and school leaders.

• Coordinate activities for the pediatric diabetes self-management education program certified by the State of Michigan which includes:

• Monitoring program standards

• Maintaining clinical database

• Submission of annual report

• Maintaina high level of professional conduct with minimal direct supervision and be highly motivated to provide excellent care and patient advocacy.

• Provides comprehensive nursing care coordination and follow-up across the continuum of care. Collaborates with interdisciplinary teams to support patient education, care transitions, treatment adherence, and ongoing clinical management to promote optimal patient outcomes Expectations

• Demonstrated critical thinking skills through use of the nursing process, excellent problem-solving skills, and demonstrated ability to set priorities.

• Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals.

• Demonstrated accountability and dependability including a good attendance record with punctuality.

• Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives.

• Proficiency with typing and electronic health record documentation.

• Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions.

• Demonstrated accountability and dependability for example, completion of work, mandatories, and goal setting within established timelines.

Required Qualifications*

• Bachelors degree in Nursing - OR - Associates degree or diploma in Nursing and a Masters degree in Nursing

• Current license to practice nursing in the State of Michigan.

• Minimum three (3) years nursing experience.

• Three (3) years within the last five (5) years Pediatric RN experience

• BLS certification

NOTE: To be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

RESUME REQUIRED (for both internal & external applicants):

You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

• Current certification as a Diabetes Educator

• Minimum one (1) year recent (within the last five years) ambulatory care RN experience

• Demonstrated experience with pediatric diabetes population

• Experience developing patient education materials

• Experience with MiChart, EPIC, Cisco Finesse, Word, and Excel

Nursing Specific Info

Salary & Nursing Framework Level:

This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:

CCC- COMPETENT.

Actual RSAM LEVEL and salary will be determined at time of hire.

RSAM levels range from CCC-COMPETENT to CCC-EXPERT TO CCC-MASTERY to CCC- MASTERY PLUS.

Required qualifications must be met by the candidate in order to be interviewed and considered for the position.

Posting may be filled after the initial 5-day posting period.

Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort.

Positions less than 20 hours/week may be combined.

If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.

Nursing Specific Info

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Nursing at Michigan offers a competitive salary with excellent benefits!

Hourly range for RSAM Competent, Registered Nurses $44.83-$69.71/ hour

Evening Shift Differential-$3.00 / hour

Night Shift Differential- $4.00 / hour

Day Shift Weekend Differential- $2.90 / hour

Evening Shift Weekend Differential- $5.90 / hour

Night Shift Weekend Differential- $6.90 / hour

Charge Nurse Differential- $1.00 / hour

The benefit package includes:

• Excellent medical, dental and vision coverage

• 2:1 Match on retirement savings and immediate vesting

• Generous Paid Time Off Allowances

• Robust Tuition and Certification support programs

• Large offering of no cost CEs and professional development for advancement

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Work Schedule

Hours/Week: 24 hours/week

Shift/Hours/Days: Day Shift; Monday-Friday (hours are variable), due to patient needs and volume demands, weekends and holidays.

Location : University of Michigan Campus and other work locations as needed to support patient populations seen in other locations.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Job Detail

Job Opening ID

285126

Working Title

CLINICAL CARE COORDINATOR (Ambulatory Care- Pediatric Medical Specialties- Pediatric Diabetes Clinic)

Job Title

CLIN CARE COORD COMPETENT-NE

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Onsite

Full/Part Time

Part-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM CW Peds Special. - Endocrin

Posting Begin/End Date

10/30/2026 - 11/06/2026

Career Interest

Nursing- All Nursing

Nursing- Ambulatory Care and Clinics

Nursing- Pediatrics

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