Manager of Sales Operations

At CJ Schwan’s, we don’t just make food — we help create moments that matter. From kids devouring pizza after soccer practice, to students laughing over dumplings in a cafeteria, to families enjoying pie during the holidays, our team members play an important role in bringing those everyday moments to life. Our portfolio includes iconic pizzas, global flavors, and timeless desserts from brands like Red Baron®, bibigo®, Tony’s®, Big Daddy’s®, Villa Prima ®, Chef One ®, Twin Marquis ® and Minh®. Enjoyed in homes, schools, restaurants and just about everywhere people shop and eat, our products reflect a commitment to quality, innovation, and the power of food to bring people together.

The Manager of Sales Operations leads a team responsible for providing technical support, business analysis, and decision-making to ensure the company's long-term strategic objectives are met. You will plan and design strategic business processes and tools to support sales excellence. You will further resolve business issues through analysis and thorough understanding of business goals, systems, and needs, while leading ongoing technology planning and implementation.

What You Will Do:

• Partner with business leaders to identify opportunities, develop strategies and best practices, and implement solutions that maximize sales execution and deliver business results.

• Lead field sales program implementations with clear deliverables and expectations.

• Use data and analytics to identify opportunities, propose solutions and make decisions. Provide analytics to stakeholders on continuing basis to measure program effectiveness.

• Collaborate with Field Sales, HQ Sales, and cross-functional partners to maximize in-store selling, improve processes, and support organization needs.

• Lead and influence cross functional teams and leadership to deliver upon objectives.

• Oversee software upgrades and user acceptance testing. Ensures software operates with integrity and meets standards to deliver sales execution.

• Drive continuous improvement in retail sales organization through systems and business processes.

• Understand DSD and HQ Sales roles in order to effectively design and implement processes that are simple, efficient and effective.

• Problem-solve and develop corrective action plans to navigate barriers that arise.

• Manage, review, and monitor program performance. Communicate regularly with internal stakeholders on program results.

• Lead, develop, and grow the sales operations team.

What You Will Bring:

• A 4-year degree in a Business, Sales or related field, or added professional experience in lieu of a degree.

• 7+ years related experience, with some in consumer products, retail industry or sales operations preferred. Prior experience navigating and providing technical support on software programs preferred.

• Intermediate understanding of assigned business unit’s industry (i.e. consumer packaged goods, retail, manufacturing, logistics or finance).

• Knowledge of business and strategic planning process and principles.

• Intermediate PC skills including Microsoft Office Programs; Strong project management, data analytics, process definition, problem solving, and presentation skills.

• Ability to facilitate and guide cross-functionally with other business units.

What We Offer:

The base salary range for this position is $93,000 to $154,000 annually, with eligibility for a 15% annual incentive bonus based on organizational performance. Compensation is determined based on factors such as experience, skills, education, certifications, and geographic location. Starting pay may fall anywhere within the stated range, with fully qualified candidates typically receiving offers near the middle of the range. We encourage individuals to apply even if they do not meet every qualification, as we are committed to supporting career growth and development.

Beyond base salary, we offer a competitive Total Rewards package designed to support your overall well-being, including comprehensive health benefits, time off programs, and retirement and financial offerings.

CJ Schwan’s and its subsidiaries are Equal Opportunity Employers. All qualified applicants will be considered without regard to race, color, religion, gender, age, disability, veteran status, national origin, or any other protected characteristic. We provide reasonable accommodations for individuals with disabilities or sincerely held religious beliefs. For accommodation requests or assistance with the application, please email [email protected].

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