Customer Svcs Specialist Int / Dealer Licensing

Working Title: Dealer Licensing

Job Class: Customer Service Specialist, Intermediate

Agency: Public Safety Dept

• Job ID : 97868

• Location : St. Paul

• Telework Eligible : No

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers and DPS employees eligible to bid (permanent, classified employees in the same job and class). Eligible bidders should apply through self-service and confirm their bid by emailing [email protected] by 11:59pm 10/29/2026.

• Date Posted : 10/23/2026

• Closing Date : 11/02/2026

• Hiring Agency/Seniority Unit : Public Safety Dept / Public Safety-AFSCME

• Division/Unit : DVS Administrative Services / DVS Dealers & Inspections

• Work Shift/Work Hours : Day Shift / 08:00 AM - 4:30 PM

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $21.12 - $28.01 / hourly; $44,098 - $58,484 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 206 - Clerical/AFSCME

• Work Area : Town Square - 445 Minnesota St, St. Paul, MN 55101

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position exists to license Minnesota Motor vehicle dealers, issue dealer plates, process applications, follow up on select consumer complaints, claim and collect state taxes and fee from surety companies and keep accurate, complete records of motor vehicle dealers

The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E-Verify

Minimum Qualifications

• English proficiency sufficient for reading, writing and speaking; read, explain and interpret a variety of materials and follow detailed instructions; present clear and concise explanations of governing rules and regulations.

• Customer service skills sufficient to provide prompt, courteous and accurate information to customers in person, on the phone, and through e-mail or other written correspondence.

• Data entry skills to input data quickly and accurately, locate and correct data entry errors, read source document and enter data into specific data fields and maintain database

• Math ability sufficient to collect payments, count money, make change, compute and verify totals, add, subtract, multiply, divide.

• Typing/Keyboarding skills sufficient to perform skilled typing tasks with speed and accuracy; prepare, edit, and finalize emails, memos, reports, and/or other documents of written communication that are

• Ability to work cooperatively with individuals from diverse backgrounds and underserved communities

Preferred Qualifications

• Experience conducting motor vehicle transactions at a Deputy Registrar or processing motor vehicle title transactions at a high-volume, fast-paced dealership.

• Knowledge of MN statutes surrounding salvaged motor vehicles, reconstructed motor vehicles, and the requirements for passing or failing a vehicle inspection.

• Knowledge of Minnesota statutes surrounding dealer licensing and the requirements for opening and maintaining a motor vehicle dealership.

• Knowledge of Minnesota dealer licensing statutes & rules including but not limited to, Chapters 168,168A, and 297B, 325F and 7400 related rules, policies and procedures.

• Have a good understanding of motor vehicle title and registration laws, rules and business practices sufficient to analyze problems and identify which records are needed for criminal and tax fraud investigations.

Physical Requirements

Requires occasionally moving and transporting such articles as file folders and small tools. May need to maintain a stationary position for long periods of time while carrying out job duties.

Additional Requirements

This position requires successful completion of the following:

It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, includes the following components

• Criminal history

• Reference check

• Credit check

• Fingerprint (EDL)

• US Citizenship check

The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E-Verify

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.