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Client and Network Analyst

Kaleida Health

BUFFALO, NYFull-time$36.41–50.06/hrSeen 6 days agoSeen in employer's feed 6 days ago

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At a glance

Compensation
$36.41–50.06/hr
Location
BUFFALO, NY
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

2 Relevant CertificationsAssociate's degree

Job overview

The Client and Network Analyst installs, repairs, and maintains end-user technology, including computers, peripherals, phone sets, cabling, software, printers, and multifunction devices. The role also manages assigned requests and project work. The position is onsite at Kaleida Health’s Larkin Building on Exchange Street in Buffalo, New York.

Skills & qualifications

RequiredNice to have

Skills

Technical SupportAnalytical TroubleshootingDesktop Problem ManagementNetwork Problem ManagementOperating SystemsTelephonyCableWi-FiDocumentationKnowledge Sharing

Qualifications

AA/AASBA/BS10+ Years Technical Support Experience8 Years Analytical Troubleshooting Experience2 Relevant Certifications

Full job description

Client and Network AnalystLocation: Larkin Bldg @ Exchange Street Location of Job: US:NY:BuffaloWork Type: Full-TimeShift 1 Job DescriptionResponsible for the installation, repair and maintenance of desktops, laptops, peripherals, phone sets, cabling, software, printers and MFPs and all other end user technology products. Responsible for managing Request and Project works as assigned. Education And CredentialsAA/AAS required. BA/BS preferred. Experience10+ years of experience in providing technical support relevant to job duties. Required if incumbent lacks Bachelors degree. 8 years of experience in Significant analytical troubleshooting techniques in desktop and network problem management including operating systems, telephony, cable and Wi-Fi and ability to document and share findings required. 2 Relevant Certifications (Avaya, Microsoft, Project Management, Cisco)Working ConditionsEssential: * Weight Requirement - Light (up to 20 lbs) * Job Details * Department: KH Information Technology Client Services * Standard Hours Bi-Weekly: 75.00 * Weekend/Holiday Requirement: Yes * On Call Required: Yes * With Rotation: Yes * Scheduled Work Hours: 8:00am - 4:00pm * Work Arrangement: Onsite * Union Code: N00 - Non Union KH * Requisition ID#: 25714 * Grade: HR213 * Pay Frequency: Bi-Weekly * Salary Range: $36.41 -$50.06 * *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. * Kaleida Healths mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!

How this job compares

Set against the 2,845 open IT Support jobs on Olive Jobs, counted October 27, 2026.

Pay
  • This posting$36.41–50.06/hr
  • New York median$26–30/hr70 hourly ranges
  • US median$25–30/hr767 hourly ranges

This range's midpoint, $43.24/hr, is 54% above the New York median midpoint ($28/hr) — in the top quarter of IT Support hourly ranges in New York.

Openings
Olive Jobs lists 240 open IT Support jobs in New York and 2,845 across the US. 2% of them nationwide are listed as remote or flexible.
Hiring the most in New York
Experience
This posting asks for at least 8 years of experience — more than three in four IT Support postings that state a minimum ask for (median 2 years, across 1,995 postings).
Education
This posting asks for an associate degree; 658 of the 2,845 open IT Support jobs (23%) ask for an associate degree or higher.

Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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