RESEA Coordinator

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Job Title: RESEA CoordinatorAgency: Department of Labor Job Requisition ID: JR0000008010Shift: Day (United States of America)Compensation Details: 46,000 Job Description: Job Title: Employment Services Specialist 1 Reemployment Services and Eligibility Assessment (RESEA) Coordinator

Job Code: SSP090 Pay Grade: F Salary: 46,000

Location: Covington, Waycross, LaGrange, and Dalton

Job Summary

The Georgia Department of Labor is currently seeking a qualified applicant to be considered for DOL Services Specialist/ Reemployment Services Eligibility Assessment (RESEA) position in the following locations: Covington, Waycross, LaGrange, and Dalton Georgia. The RESEA program requires employees to work in specific geographic areas/designated career centers. Under supervision, provides career development and assessment services, job-training assistance, and/or other employment related services. Conducts interviews with RESEA participants to obtain the information needed to provide services. RESEA Coordinators are responsible for scheduling required appointments, conducting structured barrier assessments for unemployment insurance claimants selected for RESEA, and identifying issues on claims and communicating closely with unemployment insurance staff to relay appropriate information. Staff will develop Individual Reemployment Plans, document services, and provide referrals to partner agencies for employment, training, or supportive services. This position emphasizes compliance, documentation, and participant support, ensuring program effectiveness and adherence to state and federal requirements.

Job Description

• Working in a designated career center, incumbent provides career development and assessment services, referrals for job-training assistance, and/or other employment-related services
• Coordinates with partner agencies to identify workshops and presentations, job readiness events, or job fairs and hiring events for participants to attend
• Establishes and maintains professional working relationships with local partner agencies and employers to develop both referral and job opportunities for participants
• Evaluates application information and determines initial or ongoing program eligibility
• Performs job counseling with applicants to identify their abilities, needs, interests, and values in relation to job and career opportunities
• Provides career development and assessment services to clients for the purpose of matching their application skill sets to vacancies
• Performs a variety of professional functions related to the processing of unemployment insurance claims
• Review and confirm claimant eligibility for RESEA services under state and federal guidelines
• Verify profiling outcomes and ensuring participants are scheduled accurately for initial and subsequent appointments
• Conduct barrier assessments with claimants and document findings in case management systems
• Develop Individual Employment Plans (IEPs) to track identified barriers and planned referrals
• Refer participants to appropriate partner agencies (WorkSource Georgia, training providers, or community organizations) for services
• Monitor attendance, reschedules, and compliance with program requirements
• Maintain accurate case notes and documentation to support ETA 9128/9129 reporting
• Support audits, quality reviews, and performance monitoring
• Collaborate with UI staff on issues of claimant non-compliance
• Receives additional training, as required, to gain full proficiency and experience in all areas
• Performs other related duties as assigned
• Required Qualifications
• High school diploma or GED and two years of related experience or associate’s degree
• Preferred Qualifications
• Experience working in employment services
• Experience working in customer service
• Excellent communication skills
• Ability to work independently
• Experience with unemployment insurance (UI), workforce development, or case management programs
• Strong interviewing and assessment skills for identifying participant barriers
• Proficiency in Microsoft Office Suite and case management systems (WorkSource Georgia or GeoSolutions preferred)
• Ability to manage multiple priorities while ensuring accuracy and compliance
• Case management experience
• Problem-solving and resourcefulness

WHY YOU SHOULD APPLY The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:

• Retirement and Savings Plans

• Health Insurance (multiple plans)

• Flexible / Voluntary Benefits• Flexible Spending Accounts (healthcare and dependent care)

• Dental

• Vision

• Life

• Disability

• Long Term Care

• Legal

• Paid Time Off• 13 Holidays

• Annual Leave

• Sick Leave

• Other Leave, including Parental Leave

• Employee Assistance Program

• Employee Discounts

• Employee Purchasing Program

ADDITIONAL INFORMATION: In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and childcare spending account.

The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law).

Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.

Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission.

Minimum Qualifications: High school diploma/GED and two (2) years of job-related experience. Equal Employment Opportunity Employer The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.