The Otesaga Resort Hotel logo

Director of Food & Beverage

The Otesaga Resort Hotel

Cooperstown, NYFull-time$95–115K/yrSeen 2w agoSeen in employer's feed 5 days ago

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At a glance

Compensation
$95–115K/yr
Location
Cooperstown, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Director of Food & Beverage coordinates and directs front-of-house food and beverage operations across outlets and banquets at The Otesaga Resort Hotel. The role sets service standards, supports a profitable department, and leads team development and guest experience. Luxury resort experience is a plus, while luxury hotel experience is preferred but not required.

Skills & qualifications

RequiredNice to have

Skills

Team LeadershipTeam MotivationPOS ProgrammingPOS ReportingBanquet OperationsMulti-Outlet OperationsFood and Beverage PreparationHealth RegulationsLiquor LawsMultitaskingPrioritizationLuxury Hotel Experience

Qualifications

3+ Years Director Experience

Full job description

Full Time Regular

Cooperstown, NY, US

Requisition ID: 1233

Salary Range: $95,000.00 To $115,000.00 Annually

The Director of Food & Beverage is responsible for coordinating, supervising and directing all Front of House food and beverage operations. The F & B Director will set and maintain high service standards and a profitable F&B department. He/she is expected to be a hands-on leader in all outlets and banquets. The ideal candidate will have a passion for engaging and developing teams, and a proven ability to lead teams in meeting goals and objectives. Luxury resort experience is a plus.

Responsibilities

  • Guide and inspire exceptional team performance and mentor managers, supervisors and team members in the Food & Beverage Division (Banquets & Outlets)

  • Build team capability, knowledge and resources to meet short- and long-term business objectives.

  • Interviews, trains, supervises, counsels, schedules and evaluates staff.

  • Mentor, train and coach team members, oversee new hires and team training.

  • Manage operational coverage, workload and resource distribution within and across teams.

  • Oversee the facilitation of the Guest experience to exceed the expectation of a luxury hotel.

  • Directs and organizes the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service to maximize profits through outstanding customer service.

  • Provide sincere communication and demonstrate a genuine desire to serve.

  • Accountability for P&L and Guest Service Scores in the Food & Beverage Division

  • Implements effective controls of food, beverage and labor costs.

  • Oversees monthly Liquor Inventories

  • Work with other Department Heads and keep them informed of F&B issues as they arise.

  • Coordinate and monitor all phases of Loss Prevention in the F&B department.

  • Organize and conduct department meetings on a regular basis.

  • Monitor quality of service and product.

  • Cooperate in menu planning and preparation.

  • Ensure timely purchase of F&B items, within budget allocation.

  • Ensure compliance with all NYS liquor laws, and health and sanitation regulations.

  • Ensure departmental compliance with SOP's.

  • Conduct and/or attend all required meetings, including BEO meetings and manager meetings.

Job Qualifications

  • Minimum of 3 years’ experience as a Director of Food & Beverage

  • Experience overseeing Banquet operation and multi-Outlets required

  • Proven ability to successfully lead and motivate management teams in accomplishing objectives and meeting goals

  • Ability to maintain an approachable, supportive leadership style while holding staff accountable

  • Luxury hotel experience preferred, but not required

  • Open availability to work varying days and hours as the operation requires

  • Must be proficient in POS programming and reporting

  • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.

  • Must be able to multitask and prioritize departmental functions to meet deadlines.

  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

  • Perform other duties as requested by management.

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