Patient Services Coordinator III - Family
Charlotte, NCJobSeen 1 day agoSeen in employer's feed 1 day ago
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Job overview
Novant Health is hiring a Patient Services Coordinator III to record patient demographics, insurance information, charges, and collections, and to schedule appointments. The role includes cross-training in multiple administrative support functions. Candidates need a high school diploma or GED and one year of clerical experience in a medical office setting, though related experience may be considered instead. Medical office software, EPIC, payer billing, and specialty coding knowledge are also specified.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
What We Offer
Novant Health is hiring for a Patient Services Coordinator III. The PSC III is responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.
At Novant Health, we are committed to supporting our team members both personally and professionally. When you join us, you'll enjoy:
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Access to benefits, PTO, and wellbeing resources day one
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401k retirement plan with matching contributions
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Competitive and comprehensive benefit package
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Career growth and advancement opportunities
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Tuition reimbursement programs
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Consumer discounts
What You'll Do
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Schedule, reschedule, and coordinate patient appointments efficiently and accurately.
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all center experience by scheduling appointments
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Great customer service experience
What We're Looking For
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Education: High School Diploma or GED, required.
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Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.
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Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
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Additional skills preferred: Proficient in use of all computer software utilized in practice.
Why Choose Novant Health?
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
Job Opening ID
202155
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