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Shift Lead - The Battery (Keyholder)

Sandbox VR

Atlanta, GAJob$17/hrPosted 2y agoVerified open 4 days ago
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At a glance

Compensation
$17/hr
Location
Atlanta, GA
Work Authorization
Not specified

Job overview

Sandbox VR seeks a Shift Lead to create unforgettable guest moments, guide visitors through VR experiences, maintain a high‑energy store, and lead the team. The role involves greeting guests, troubleshooting equipment, ensuring cleanliness, and coaching staff while meeting brand standards.

Skills & qualifications

RequiredNice to have

Skills

Team LeadershipAdaptabilityTime ManagementPhysical StaminaCustomer ServiceGuest ServiceTechnical ExpertiseTroubleshootingStore MaintenanceSanitationiPad PreparationShift LeadershipCoachingRetail Hospitality LeadershipPhysical Ability

Qualifications

Egoless & CoachableAdaptable & ProactiveTeam-FocusedReliablePhysically Able Up to 40 LbWeekend Availability RequiredLeadership 1+ Year Retail/Hospitality

Benefits

401(k) Match
Paid Time Off

Full job description

Who We Are: We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment!

Interested in working at Sandbox VR? Sneak peek of our store experience HERE.

What You Will Be Doing:

  • Create Unforgettable Guest Moments

  • Greet guests with energy and invite them into an exciting, welcoming environment

  • Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up

  • Proactively share offers (F&B, repeat visits, gift cards) to boost engagement

  • Be a Tech & Experience Expert

  • Master our proprietary tech and keep gear calibrated

  • Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests

  • Communicate with management and tech support when issues arise, clearly and quickly

  • Keep Things Running Smoothly

  • Maintain a spotless, high-energy store that meets Sandbox VR standards

  • Sanitize gear thoroughly and display materials/gift cards to brand expectations

  • Prepare iPads, body trackers, and gear before and after every session

  • Shift Leadership & Coaching

  • Open/close the store, manage daily audits, break schedules, and labor spend

  • Run shift check-ins, coach in real time, and train new hires

  • Ensure team performance, morale, and guest service standards remain high

What We Are Looking For:

  • Egoless & Coachable: You take feedback well and pitch in wherever needed
  • Adaptable & Proactive: You’re resourceful, self-driven, and good with change
  • Team-Focused: You stay positive and celebrate group wins
  • Reliable: On time, in uniform, and ready to shine
  • Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs
  • Weekend Availability: Required
  • Leadership: 1+ year in retail/hospitality leadership

Benefits:

  • Paid sick time + 401(k) match
  • Commuter benefits (transit + parking)
  • Referral bonuses + employee discounts
  • Free VR sessions

Note: Evening and weekend availability may be required depending on the business’ needs.

17 - 17 USD

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