
Quality Assurance Team Leader
Buffalo, NYFull-time$32–34/hrPosted 1w agoStill listed today
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
Milk-Bone is seeking a Quality Assurance Team Leader to support its quality culture through leadership and technical work. The role audits manufacturing controls, inspects and tests incoming materials, supports food safety and corrective actions, and works with production teams across shifts. The position offers a range of $32–$34 per hour and requires an associate’s degree and two years of manufacturing experience; food manufacturing experience is preferred.
Skills & qualifications
Skills
Qualifications
Full job description
Milk-Bone is currently seeking a Quality Assurance Team Leader. This position combines leadership and technical abilities to exemplify our quality culture. This is an excellent position for someone looking to develop their leadership and technical skillset to grow within the JM Smucker organization.
The range for this position is $32-$34 / hour.
Qualifications/Requirements
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Able to understand and carry out both oral and written instructions with attention to detail.
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Able to work both independently and on a team.
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Organization and attention to detail are critical.
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Self-starter, must be able to manage time.
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Ability to multitask and prioritize workload in a fast-paced environment.
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Clear and concise communication skills.
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Experience with Microsoft environment including Word, Excel, Power Point is necessary.
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Willingness to give and receive feedback.
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Ability to problem solve, handle stressful situations and operate with a sense of urgency.
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Successful candidate required to have flexibility to work alternate shifts, holidays, and weekends which are required per the production schedule.
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Must be able to comprehend and follow documents such as safety policies, Standard Operating Procedures (SOPs), Good Manufacturing Practices (GMPs) and general instructions.
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Knowledge of GFSI, BRC and FSMA requirements is a plus.
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Must be able to work all shifts, primarily 2nd and 3rd.
Responsibilities
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Principle accountabilities include the auditing of in-process manufacturing controls ensuring that all products are produced in compliance with Federal, State, Local and JM Smucker requirements.
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Inspection, testing and documentation of inbound raw material receipt.
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Collaboration with cross functional teams in root cause analysis and problem solving.
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Complete preventive controls inspections in accordance with sites Food Safety Plan and fully document root cause analysis and corrective actions for process deviations.
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Support the Company and site safety policies. Acts as a role model for safe working practices. Leads observations to promote safe working conditions.
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Execute/lead group trainings as required.
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Ensures effective communication with their team during shift, between shifts, and with other department resources.
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On the floor support for operators during production and sanitation.
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Completing on shift and end of shift reports as needed.
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Responsible for “audit ready” program management as assigned.
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Working to further develop your own leadership and technical skills.
Physical Requirements
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Ability to lift up to 50 lbs.
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Ability to ascend and descend stairways
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Constant walking (12,000+ steps per shift), bending, twisting, and carrying of product throughout the facility.
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Ability to work on elevated surfaces, maneuver and climb ladders and rail cars.
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Ability to be trained and qualified to use fall protection equipment while performing rail car sampling.
Education
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Associate’s Degree
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2 years manufacturing experience required; food manufacturing preferred.
The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
Stay connected with us on LinkedIn®
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.
How this job compares
Set against the 4,841 open Quality Assurance jobs on Olive Jobs, counted November 10, 2026.
- Pay
- This posting$32–34/hr
- New York median$25–28/hr67 hourly ranges
- US median$25–31/hr790 hourly ranges
This range's midpoint, $33/hr, is 20% above the New York median midpoint ($27/hr) — in the top quarter of Quality Assurance hourly ranges in New York.
- Openings
- Olive Jobs lists 271 open Quality Assurance jobs in New York and 4,841 across the US. 3% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- Regeneron Pharmaceuticals24 open
- CDM Smith5 open
- PwC5 open
- Experience
- This posting asks for at least 2 years of experience; Quality Assurance postings that state a minimum ask for 5 years at the median (3,712 postings).
- Education
- This posting asks for an associate degree; 1,710 of the 4,841 open Quality Assurance jobs (35%) ask for an associate degree or higher.
Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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