Desktop Support Tech

Northeast Alabama Regional Medical Center

Anniston, ALJobSeen 3w agoSeen in employer's feed 3 days ago

Anniston, ALJobNo compensation foundSeen 3w agoSeen in employer's feed 3 days ago

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At a glance

Compensation

No compensation found

Location

Anniston, AL

Work Authorization

Not specified

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Requirements

Credentials this posting asks for.

A+ Certification

Job overview

The Desktop Support Technician optimizes desktop and laptop performance, maintains system integrity, supports network analysts, evaluates new technologies, ensures workstation stability, performs system maintenance, secures systems, installs equipment, and creates documentation to minimize impact on end‑user productivity.

Skills & qualifications

RequiredNice to have

Skills

Desktop SupportLaptop SupportSystem SecurityDocumentation

Qualifications

High School Diploma or GEDA+ CertificationTechnical Degree2 Years Experience in Support Role

Full job description

Responsible for optimizing desktop/laptop computer performance, maintaining system integrity, supporting the network analyst and evaluating new technologies to be integrated into the desktop environment with minimal effect on the end users daily job performance; Support and maintains the critical PC application sfo the organization; Ensures the stability and availability of workstation and/or desktop hardware or software by serving as the central point of contact for all workstation hardware and/desktop software problems, scheduling and performing necessary system maintenance; Maintain system security; Installing PC equipment; Developing desktop documentation.

HS and GED is required. A+ certification or technical degreed is required. 2 years experience in a support role working with customers.

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