Associate, Operations II
Minneapolis, MNFull-time$45–70K/yrSeen 2mo agoSeen in employer's feed 4 days ago
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At a glance
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Job overview
The Associate, Operations II supports RBC Capital Markets’ incoming Manual Transfers team through analysis, processing, and customer service. The role reviews and records transfer data in technology systems, resolves escalated questions under established procedures, and helps reduce operational risk by suggesting process changes. It requires a high school diploma or equivalent and three years of related experience; a bachelor’s degree and securities or banking experience are preferred.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Duties
Job Description
What is the opportunity?
The primary purpose for this position is to provide analysis, processing, and customer service support for our incoming Manual Transfers team. Incumbent will review, verify, and record data into technology systems supporting department processes. Incumbent will address escalated questions independently seeking assistance from Team Lead or Manager as appropriate following established department procedures. Position contains risk which are managed through operational reviews, system checks, and adherence to procedures.
What will you do?
Review and process incoming manual transfers
Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation's departments, RBC Business Units, external customers or industry participants.
Understand department procedures and required accountabilities in the area or department in which the incumbent works.
Perform other duties and responsibilities as assigned
Reduce risk by suggesting process changes or modifications as appropriate.
Address escalated questions independently, seeking assistance from Team Lead or Manager as appropriate following established department procedures.
What do you need to succeed?
Must-have
High school diploma or equivalent with three years of job related experience in business, finance, customer service and/or accounting/bookkeeping.
Demonstrated ability to effectively lead, train and provide work direction to others.
Effective problem identification, analytical, and resolution skills along with proficient computer skills in Windows-based software products.
Ability to communicate effectively both verbally and in writing, strong customer service skills, organizational skills, and superb attention to detail.
Ability to handle multiple priorities in a fast-paced and deadline driven environment.
Nice-to-have
Bachelor's degree in finance, business or related field.
Previous experience in the securities or banking industry.
Experience with brokerage systems.
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business
The good-faith expected salary range for the above position is $45,000 - $70,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
Drives RBC's high performance culture
Enables collective achievement of our strategic goals
Generates sustainable shareholder returns and above market shareholder value
Job Skills
Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management
Additional Job Details
Address:
250 NICOLLET MALL:MINNEAPOLIS
City:
Minneapolis
Country:
United States of America
Work hours/week:
40
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-08-31
Application Deadline:
2026-10-20
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status or any other legally-protected factors.
Minimum Education Required
High School Diploma or Equivalent
Minimum Experience Required
3 - 20 years
Shift
First (Day)
Number of Openings
1
Public Transportation Accessible
Yes
Veterans Encouraged to Apply
Yes
Physical Required
Yes
Drug Test Required
Yes
Compensation
$11.41 / Hourly
Postal Code
55401
Job Type
Full Time
Place of Work
On-site
Requisition ID
RBCAA0088R0000186293EXTERNALENCA
Job Benefits
Not specified
How this job compares
Set against the 809 open Operations Associate jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This posting$45–70K/yr
- US median$63–86K/yr49 salary ranges
This range's midpoint, $58K, is 23% below the US median midpoint ($75K) — in the lowest quarter of Operations Associate salary ranges across the US.
- Openings
- Olive Jobs lists 16 open Operations Associate jobs in Minnesota and 809 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- Kohl's415 open
- Gopuff191 open
- Crate & Barrel20 open
- Experience
- This posting asks for at least 3 years of experience — more than three in four Operations Associate postings that state a minimum ask for (median 1 year, across 85 postings).
- Education
- This posting asks for a high school diploma; 229 of the 809 open Operations Associate jobs (28%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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