HIM (Health Information Management) Technician - Central Indexing and Resulting

Join our team of Life Changers!

UPMC is hiring a full-time HIM (Health Information Management) Technician to support the Central Indexing and Resulting team/office in Harrisburg.

Shift/Hours: This position works evening shifts, Monday through Friday, with scheduling options of 2:00 p.m.-10:00 p.m., 3:00 p.m.-11:00 p.m., or 4:00 p.m.-12:00 a.m. Some flexibility may be available within these hours. The role also includes a rotating weekend requirement every 11 weeks, consisting of two 8-hour shifts. Weekend shifts may be self-scheduled. No major holiday shifts required!

Position Type: This position offers a hybrid work arrangement. Training is preferably completed on-site to provide hands-on support and ensure a successful transition into the role. Upon successful completion of training, the position may transition to remote work. Employees are expected to consistently meet established performance expectations to maintain remote work eligibility. If performance expectations are not met, additional on-site training and support may be required.

Opportunities for growth, excellent benefits, a pleasant work environment, and friendly team are just a few of our perks.

Apply today!

Purpose:

This position supports the accurate and timely management of medical record information needed for patient care, financial, research, legal, and administrative purposes. Responsibilities include retrieving, distributing, filing, scanning, indexing, and abstracting medical records and laboratory results received from external organizations and internal offices. The role also performs routine maintenance of paper and electronic medical records, including purging inactive records in accordance with retention guidelines, reorganizing permanent files to maintain an efficient and accurate filing system, repairing records as needed, and utilizing electronic imaging systems.

Responsibilities:

• Accurately assemble the legal health record upon request in accordance with regulatory reviews and court appearances.

• Retrieve medical records, microfilm and/or electronic records as needed for requestors by utilizing appropriate electronic systems, such as, electronic chart tracking, MPAC or other hospital information system, MARS, Cerner, LanVision, EPIC or any other electronic health information repository or HIM specific application.

• Provide information in a timely manner to meet needs of requesting area.

• Utilize the hospital information system Master Patient Index (MPI) to confirm patient data assuring accuracy of patient data, including accuracy of patient name, medical record number, name and visit dates and make corrections (both electronic and paper) as deemed necessary and according to procedure.

• Answer telephone promptly and courteously. Handle inquiries appropriately.

• Establish and maintain good rapport and cooperative relationships with medical staff, clinicians, co-workers, supervisors and other UPMCHS employees.

• Prepare records and loose sheet documentation for scanning, indexing, microfilming or filing as appropriate.

• Perform quantity and quality checks on records prior to and after scanning, filming and/or filing.

• Verify the quality of images as readable by comparing the document on the computer terminal or film to the original to ensure accurate scanning.

• Maintain assigned area of filing system in a neat and accurate order, making use of the color-coding system to spot miss-files, or other defined procedures to correct miss-filed charts.

• Accurately account for all records leaving or returning to the HIM Department by entering the appropriate locations into the electronic chart tracking system and placing medical records or information returned to the HIM Department in appropriate locations.

• Interact with UPMC researchers and ensure UPMC procedures regarding release of PHI for research purposes are followed.

• High School diploma or equivalent is required.

• Computer/keyboarding skills and working knowledge of office equipment operations required.

• Ability to accurately relay information and communicate, both verbally and in writing, in a tactful and courteous manner with peers, department management, physicians and other healthcare professionals required.

• 1 year previous medical record department related experience preferred.

• Prior medical terminology education and previous exposure to terminal digit filing preferred.

• General knowledge of Pennsylvania and federal HIPAA regulations regarding proper release of information procedures preferred.

• Prior exposure to document imaging systems and other healthcare computer applications preferred.

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran