Integration Program Manager - Lead

Chandler, Arizona, United States Of America

Full time

JR-024951

Who We Are:

At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.

Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet!

Job Summary:

Leads a team of program managers with oversight of multi-million-dollar complex program(s) including delivery execution, key business metrics attainment and improvements, leading customer focused teams through new product/platform introduction and driving customer satisfaction through site execution. Works directly with customer managers, sales, supply chain, quality, and engineering to understand the customer's business strategies and future product plans to enable and execute production readiness.

Such activities may include the following as well as other duties as assigned:

Principal Responsibilities:

• Demonstrates a higher level of customer engagement aptitude. Able to communicate both positive and/or negative messaging in a professional manner.

• Manages and develops a direct staff, including account assignments, hiring, development, training and resolving complex issues related to performance.

• Can actively demonstrate strong communications skills both verbally and written.

• Drives productivity, process control, resource management and consistent business practices across the team based on a thorough understanding of the end-to-end business processes.

• Manages a cross section of the largest and/or most strategic accounts with a high degree of complexity and variability.

• Manages required activity with various support organizations in support of delivering customer service level expectations, including engineering, logistics, supply chain, contracts, operations, and new product introduction.

• Primary site point of contact for program(s) to achieve identified deliverables.

• Manages required activity with various support organizations to meet and exceed customer service level expectations including but not limited to: production, engineering, logistics, supply chain, contracts, quality and New Product Introduction teams.

• Leads the team through a cadence of program execution focused engagements including program standups, internal program reviews and metric assessments to drive a higher level of customer satisfaction.

• Manages & owns product line execution through the site, ensuring on time delivery to the customer.

• Drives seamless transition of New Products and/or platforms introduced into production.

• Coordinates with production control and management to provide ramp-up modeling to ensure 100% production readiness is achieved.

• Works with production control to negotiate Master Production Schedule to assure schedule achievability.

• Evaluates and provides feedback to production control on production output plans by means of production reporting methods.

Job Level Specifications:

• Manages experienced, professional employees and/or supervisors. Accountable for the performance and results of a work group or department.

• Interprets and administers policies, processes and procedures that affect subordinate employees and the workflow of the work unit. Adapts departmental plans and priorities to address resource and operational challenges. Contributes to budget development and performance standards of department and subordinate employees.

• Interacts with subordinates supervisors, customers/clients, functional peer group managers and upper management. Participates and presents at meetings with internal and external representatives.

• Actions impact the success of the overall department and sometimes the organization. Failure to accomplish work or erroneous decisions will result in delays to projects, loss of revenue or allocation of additional resources to remedy.

• Thorough knowledge of principles, theories, and concepts in area of professional expertise. Is competent in all job functions and has general understanding of the industry practices, techniques and standards.

• Develops solutions to a wide variety of problems and works on projects requiring evaluation and analysis. May refer to policies, practices and precedents for guidance but determines best course of action to achieve results.

• Work is performed independently requiring judgment and discretion. May receive some limited guidance for new assignments. Work may be reviewed for overall adequacy.

• Interacts with management and professionals within department and other parts of the organization. May represent department externally on projects or with clients.

• Actions impact the success of the overall department and sometimes the organization. Failure to accomplish work or erroneous decisions will result in delays to projects, loss of revenue or allocation of additional resources to remedy.

• Develops solutions to a wide variety of problems and works on projects requiring evaluation and analysis. May refer to policies, practices and precedents for guidance but determines best course of action to achieve results.

• Interacts with management and professionals within department and other parts of the organization. May represent department externally on projects or with clients.

Work Experience:

• Typically 5+ years with bachelor's or equivalent.

Education and Certification(s):

• Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained.

Distinguishing Characteristics:

• Proficient in all Microsoft Office products (Excel, Word & PowerPoint)

• PMP certification a plus

• Highly skilled in utilization of ERP systems

• Demonstrated experiences working in a multidiscipline fast paced manufacturing environment.

• Experience leading a cross functional team.

What We Offer:

Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.

• Generous Paid Time Off

• 401K and Pension Plan

• Paid Holidays

• Family Support (Paid Leave, Surrogacy, Adoption)

• Medical, Dental, Vision, and Life Insurance

• Long-term and Short-term Disability Insurance

• Health Savings Account / Flexible Spending Account

• Education Assistance

• Employee Development Resources

• Employee Wellness, Leadership Development and Mentorship Programs

Benefits listed above may vary depending on the nature of your employment with Avnet.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669.

As a leading global technology distributor and solutions provider, Avnet has served customers’ evolving needs for more than a century. Through regional and specialized businesses around the world, we support customers and suppliers at every stage of the product lifecycle.

We help companies adapt to change and accelerate the design and supply stages of product development. With a unique viewpoint from the center of the technology value chain, Avnet is a trusted partner that solves complex design and supply chain issues so customers can realize revenue faster.

Avnet companies:

• Avnet Abacus

• Avnet Embedded Solutions

• Avnet Integrated Solutions

• Avnet Silica

• EBV Elektronik

• element14

• Farnell

• Hackster.io

• Newark

• Softweb Solutions

• Tria

• Witekio