Claims Assistant
Naperville, ILFull-time$18–25/hrSeen 1w agoSeen in employer's feed 5 days ago
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At a glance
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Job overview
The Claims Assistant supports claims staff and performs office tasks based on the client program. The role enters new claims, updates claim notes, processes payments and mail, prepares correspondence and reports, and handles calls and medical appointments. A high school diploma or GED and six months of clerical or customer service experience, or an equivalent combination of education and experience, are required.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Naperville, IL
Full time
R80002
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Claims Assistant
PRIMARY PURPOSE : To provide support to the claims staff and to perform other office tasks depending on the client program.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
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Sets up and enters new claims into claims management system.
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Inputs and reviews notes/diaries in claims management system as instructed.
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Processes payments.
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Processes mail; handles filing, faxing and photocopying.
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Reviews, prepares, creates, and/or sends letters, reports, and forms.
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Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
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Other activities/projects as assigned including the preparation and distribution of computer reports.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
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Performs other duties as assigned.
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Supports the organization's quality program(s).
QUALIFICATIONS
Education & Licensing
High school diploma or GED required.
Experience
Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
Skills & Knowledge
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Excellent oral and written communication
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PC literate, including Microsoft Office products
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Strong organizational skills
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Ability to work in a team environment
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Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical : Computer keyboarding, travel as required
Auditory/Visual : Hearing, vision and talking
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($18 - $25 USD hourly). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com
How this job compares
Set against the 1,699 open Administrative Assistant jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This posting$18–25/hr
- Illinois median$18–25/hr36 hourly ranges
- US median$19–23/hr775 hourly ranges
This range's midpoint, $21.50/hr, is close to the Illinois median midpoint ($22/hr) — in the middle half of Administrative Assistant hourly ranges in Illinois.
- Openings
- Olive Jobs lists 50 open Administrative Assistant jobs in Illinois and 1,699 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Illinois
- Rush University Medical Center5 open
- Black Hawk College3 open
- Carle Health3 open
- Experience
- This posting asks for no prior experience — less than three in four Administrative Assistant postings that state a minimum ask for (median 2 years, across 852 postings).
- Education
- 115 of the 1,699 open Administrative Assistant jobs (7%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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