Self Service Retail Supervisor
Road Tested Parts dba Bessler Auto Parts
Louisville, KYFull-time$18/hrSeen 3 days agoSeen in employer's feed 3 days ago
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At a glance
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Job overview
The Self-Service Retail Supervisor oversees daily activities and staff in a self-service retail environment, aiming to provide a positive customer experience. The role includes implementing strategies to improve customer engagement and the self-service process, and analyzing sales data and customer feedback to drive improvements and efficiency.
Skills & qualifications
Skills
Qualifications
Full job description
Full Time
Sales
Louisville, KY, US
Requisition ID: 1604
Salary: $18.00 Hourly
About the Role:
The Self-Service Retail Supervisor plays a crucial role in ensuring the smooth operation of self-service retail environments. This position is responsible for overseeing daily activities, managing staff, and ensuring that customers have a positive shopping experience. The supervisor will implement strategies to enhance customer engagement and optimize the self-service process. Additionally, they will analyze sales data and customer feedback to drive improvements and increase efficiency. Ultimately, the goal is to create a seamless and enjoyable shopping experience that meets the needs of all customers while achieving business objectives.
Minimum Qualifications:
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High school diploma or equivalent.
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Proven experience in a retail supervisory role or similar position.
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Familiarity with recycled automotive parts or self-service salvage yard environment .
Preferred Qualifications:
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Bachelor's degree in Business Administration or a related field.
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Experience with managing to key performance metrics.
Responsibilities:
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Supervise and train staff on sales protocols and customer service best practices.
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Monitor daily operations to ensure compliance with company policies and procedures.
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Analyze sales performance and customer feedback to identify areas for improvement.
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Develop and implement strategies to enhance the self-service shopping experience.
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Resolve customer inquiries and issues in a timely and professional manner.
Skills:
The required skills for this role include strong leadership and communication abilities, which are essential for training staff and interacting with customers effectively. Analytical skills are also crucial, as the supervisor will need to interpret sales data and customer feedback to make informed decisions. Problem-solving skills will be utilized daily to address customer inquiries and operational challenges. Additionally, familiarity with self-service technologies will help the supervisor to guide staff and customers in using these systems efficiently. Preferred skills, such as experience with CRM systems, will enhance the supervisor's ability to manage customer relationships and improve service delivery.
How this job compares
Set against the 1,655 open Retail Supervisor jobs on Olive Jobs, counted November 7, 2026.
- Pay
- This posting$18/hr
- Kentucky median$16–18/hr23 hourly ranges
- US median$18–21/hr994 hourly ranges
This rate, $18/hr, is close to the Kentucky median midpoint ($18/hr) — in the middle half of Retail Supervisor hourly ranges in Kentucky.
- Openings
- Olive Jobs lists 45 open Retail Supervisor jobs in Kentucky and 1,655 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Kentucky
- Dollar General10 open
- TJX7 open
- VF Corporation4 open
- Experience
- Retail Supervisor postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (907 postings).
- Education
- This posting asks for a high school diploma; 291 of the 1,655 open Retail Supervisor jobs (18%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 7, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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