Specimen Collector II - 1919

Full Time Female Specimen Collector II Location: Mansfield, OH Schedule: Full-Time | Monday to Friday 8:00am-5:00pm Seeking: Female candidates required for observed collections of gender identified male/female patients. Candidates must be willing to travel. Help make a positive impact in your community! Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders. The Specimen Collector II is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory. As a Specimen Collector II: - Collect patient urine and/or oral fluid (saliva) specimens - Process and package collections for shipping - Serve as an intermediary between the practice / clinic and the laboratory - Record patient information, physician order details, and pertinent laboratory information - Resolve specimen concerns with billing or patient information in ordering portal - Order and maintain collection supplies inventory onsite - Observe collection for Millennium Health specimens (when applicable) - Driving from/to multiple facilities may be required and occasional overnight coverage. Full Time Female Specimen Collector II Location: Mansfield, OH Schedule: Full-Time | Monday to Friday 8:00am-5:00pm Seeking: Female candidates required for observed collections of gender identified male/female patients. Candidates must be willing to travel. Help make a positive impact in your community! Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders. The Specimen Collector II is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory. As a Specimen Collector II: - Collect patient urine and/or oral fluid (saliva) specimens - Process and package collections for shipping - Serve as an intermediary between the practice / clinic and the laboratory - Record patient information, physician order details, and pertinent laboratory information - Resolve specimen concerns with billing or patient information in ordering portal - Order and maintain collection supplies inventory onsite - Observe collection for Millennium Health specimens (when applicable) - Driving from/to multiple facilities may be required and occasional overnight coverage. Ideal Candidate: 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred 2+ years of customer service experience can be considered in place of medical experience Demonstrated ability to navigate a smart phone and computer required Valid driver's license required; reliable transportation Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to. Ability to ensure administrative, physical and technical cyber security